Note: The job is a remote job and is open to candidates in USA. MSR Technology Group is seeking a ServiceNow SPM Technical Consultant to support ServiceNow Strategic Portfolio Management solutions in a remote USA environment. The role focuses on designing, developing, configuring, integrating, testing, and optimizing SPM/PPM solutions while collaborating with stakeholders and supporting the full SDLC.
Responsibilities
- Design and develop ServiceNow SPM solutions based on business and functional requirements
- Configure and customize SPM modules, including: Demand Management Project Portfolio Management (PPM) Resource Management Agile Development (Scrum / SAFe) Investment Planning / Financial Management
- Develop and maintain: Business Rules, Client Scripts, UI Policies Script Includes, Scheduled Jobs Flow Designer / Workflows
- Build and optimize dashboards, reports, and performance analytics for portfolio tracking
- Implement automation and approval workflows related to project lifecycle and demand intake
- Develop integration using REST/SOAP APIs and Integration Hub
- Collaborate with functional consultants, product owners, and stakeholders to deliver solutions
- Support end-to-end SDLC lifecycle including design, development, testing, and deployment
- Participate in Agile/Scrum ceremonies and sprint activities
- Perform unit testing, debugging, and performance optimization
- Ensure compliance with ServiceNow best practices, coding standards, and governance
- Maintain technical documentation and knowledge assets
Skills
- Mandatory requirement to have active CSA & CIS Certification
- CAD, CIS – SPM, CIS – APM
- 4–10 Years (Minimum 3+ years in ServiceNow developed and SPM solutions)
- Strong hands-on experience in ServiceNow platform development
- Expertise in JavaScript, Glide APIs, and ServiceNow scripting
- Experience implementing SPM/PPM modules in ServiceNow
- Good understanding of project lifecycle, portfolio management, and agile methodologies
- Experience with Flow Designer, Integration-Hub, and automation frameworks
- Strong knowledge of REST/SOAP integrations and MID Server
- Understanding of ITIL and enterprise service management concepts
- Strong analytical, troubleshooting, and problem-solving skills
- Ability to work in client-facing and global delivery environments
- CSA (Certified System Administrator)
- CAD (Certified Application Developer)
- Experience with:
- Performance Analytics
- Advanced dashboards and reporting
- UI Builder / Service Portal
- Exposure to ITBM (legacy) to SPM migration projects
- CIS-SPM (preferred)
Benefits
- Remote work in the USA
- All visa fine
Company Overview
Company H1B Sponsorship