Note: The job is a remote job and is open to candidates in USA. Mastech Digital is seeking an experienced ServiceNow ITAM Consultant to support enterprise IT asset management implementations on a part-time contract basis. The role focuses on configuring HAM Pro and/or SAM Pro, leading discovery and solution design, implementing automation, integrating enterprise systems, and supporting software compliance and optimization initiatives.
Responsibilities
- Configure and implement ServiceNow HAM Pro and/or SAM Pro
- Lead discovery sessions, workshops, and solution design
- Implement ITAM automation and best practices
- Integrate ITAM with ITSM, CMDB, Procurement, and external systems
- Support software compliance, audit readiness, and optimization initiatives
- Participate in Agile ceremonies and provide technical guidance
Skills
- 5+ years of ServiceNow platform experience
- 3+ years implementing HAM Pro and/or SAM Pro
- Active CIS-HAM and/or CIS-SAM certification (Mandatory)
- Strong experience with Asset Lifecycle Management
- Strong experience with CMDB & Discovery
- Strong experience with Normalization & Reconciliation
- Strong experience with Software License Management & Compliance
- Strong experience with ITSM integrations and third-party tools (SCCM, Intune, JAMF, ERP, etc.)
- Excellent communication and stakeholder management skills
- ITIL Foundation
- Performance Analytics
- Enterprise/federal ITAM implementation experience
Benefits
- Remote (U.S.)
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