Note: The job is a remote job and is open to candidates in USA. Raas Infotek is seeking a ServiceNow HAM/SAM Developer focused on Asset Management and CMDB Operations. This role is crucial for maintaining data integrity, automating processes, and enhancing capabilities within the ServiceNow environment while supporting platform enhancements and business transformation initiatives.
Responsibilities
- Design, develop, and enhance HAM/SAM solutions and Service Request workflows
- Improve asset lifecycle processes, automation, and operational efficiencies
- Maintain CMDB integrity and Asset-to-CI alignment
- Develop integrations and automated workflows supporting asset and software management operations
- Collaborate with operational teams to deliver scalable and sustainable ServiceNow solutions
Skills
- Strong ServiceNow platform development experience including JavaScript, Business Rules, Script Includes, Client Scripts, Flow Designer, and IntegrationHub
- Hands-on expertise with Hardware Asset Management (HAM) and Software Asset Management (SAM) modules
- Strong understanding of Asset Lifecycle Management, Inventory Management, Asset Normalization, and HAM Workspace
- Experience enhancing Service Catalog, Request Fulfillment workflows, Record Producers, and automated provisioning processes
- Deep knowledge of CMDB, CSDM, Asset-to-CI relationships, and CMDB governance best practices
- Experience configuring and managing Identification and Reconciliation Engine (IRE) rules to maintain CMDB data quality and prevent duplicate CIs
- Experience with integrations using REST/SOAP APIs, Import Sets, Transform Maps, MID Server, and third-party discovery/data sources
- Strong understanding of Discovery, data migration, normalization, and enterprise asset data management
- Experience supporting large-scale operational environments and driving platform enhancements aligned to business requirements
Company Overview
Company H1B Sponsorship