Note: The job is a remote job and is open to candidates in USA. Arkansas Blue Cross and Blue Shield is seeking a ServiceNow CMDB Administrator to support enterprise database availability, security, and continuity. The role administers ServiceNow ITOM capabilities, including configuration item organization, discovery, service mapping, service graph connections, and data reconciliation, while assisting with database planning, development, monitoring, troubleshooting, and disaster recovery.
Responsibilities
- Assists Lead Database Administrator in the maintenance of the assigned DBMS-based application system and the associated security procedures, provides status reports to the Database Administration Supervisor for all active and scheduled projects, and assists the Database Administration Supervisor with configuration management and database control programming
- Assists other team members in providing 24-hour “on-call” support to Applications Development areas regarding databases, program design and implementation and performance
- Monitors production databases for space utilization and the need for design change or reorganization and defines and allocates space for all test databases
- Monitors standards and procedures to ensure recoverability and availability of production databases and participates in disaster recovery testing efforts
- Participates in reviews to evaluate database performance and recommends solutions to ensure the effectiveness of scheme, tables, procedures and permissions
- Performs other duties as required
- Provides consultation and support to Applications Development areas regarding database and program design and implementation
Skills
- Bachelor's degree, in Business, Computer Science, or Management Information Systems, or related. In lieu of degree, five (5) years' relevant experience will be considered
- Minimum three (3) years' minimum, direct experience in Database Administration, Database Operations, Computer Operations or Systems Programming
- Minimum one (1) year experience with Database Management Software (DBMS)
- Knowledge of at least one (1) programming language, as well as appropriate OS, utilities, shell scripts, visual editor, or related for the assigned database
- Monitoring Plans
- Continuous Monitoring
- Interpersonal Relationships
- Interpersonal Communication
- IBM Db2
- Standards Compliance
- Decision Making
- Sound Judgment
- Problem Solving
- Applied Research
- Critical Thinking
- MySQL
- Report Presentations
- Structured Query Language (SQL)
- Report Processing
- Analyze Information
- Report Creation
- Oracle Active Data Guard
- Data Consulting
- Planning Activities
- Deductive Reasoning
- Prioritization
- Process Information
- Organizing
- Oracle Database
- ServiceNow Administration/ITOM (Discovery,Service Mapping, Service Graph Connectors,CSDM)
- Analytical Decision Making
- Analytical Problem Solving
- Backup and Recovery Systems
- Business Compliance
- Collaborative Communications
- Consultative Approach
- Critical Thinking
- Cross-Functional Planning
- Data Analysis
- Database Administration
- Data Management
- Data Visualization Tools
- Deductive Reasoning
- IBM DB2 Database
- Information Interpretation
- Interpersonal Relationship Management
- MySQL Database Administration
- Oracle Active Data Guard
- Oracle Database
- Process Monitoring
- Query Plan Analysis
- Researching
- Software Development Strategy
- Sound Judgment
- Structured Query Language (SQL)
- General Office Worker, Sedentary, Campus Travel - Someone who normally works in an office setting or remotely and routinely travels for work within walking distance of location of primary work assignment
- Experience/Certifications in ServiceNow platform ITOM Discovery, Service Mapping, and System Administrator, preferred
Benefits
- Remote work arrangement
- Full-time employment
- 24-hour on-call support participation
Company Overview
Company H1B Sponsorship