Note: The job is a remote job and is open to candidates in USA. PALFINGER MARINE provides lifting, handling, and life-saving solutions for the maritime industry worldwide. The Service Administrator supports marine service operations by coordinating technician schedules, maintaining project and financial documentation, managing invoicing and reporting, and liaising with internal teams, vendors, and customers.
Responsibilities
- Coordinate resource calendars and technician schedules to support efficient project execution
- Review and reconcile expense reports, timesheets, service documentation, and credit card transactions to ensure accuracy and compliance
- Administer project documentation, including change orders, ERP updates, accruals, invoicing, financial reporting, and project closeout activities
- Serve as a liaison between internal teams, vendors, and customers regarding project inquiries, invoicing, collections, and issue resolution
- Track departmental KPIs and identify opportunities to improve processes, enhance efficiency, and reduce costs
Skills
- Associate or bachelor's degree, or equivalent combination of education and relevant experience
- Several years of administrative, service coordination, accounting, or related experience
- Proficiency with Microsoft Word, Excel, Outlook, and ERP-related software platforms
- Strong organizational, communication, customer service, problem-solving, and attention-to-detail skills
- Ability to work independently, manage multiple priorities in a team environment, and maintain a valid driver's license with a clean driving record
Benefits
- 401(k) with Company match.
- Medical, dental, vision, life, accidental death and dismemberment insurance, and short- and long-term disability (depending upon state).
- Paid Company holidays and paid Vacation.
- Opportunity for continuous learning and career growth.
Company Overview