Note: The job is a remote job and is open to candidates in USA. CVS Health is a healthcare company focused on creating a more connected, convenient, and compassionate health experience. The Senior UX Designer will lead end-to-end user experience design for a product area, conduct user research, create user-centered design solutions, collaborate with cross-functional teams, and mentor junior designers.
Responsibilities
- Execute on the end-to-end UX design process for your product, from early stage research to implementation and ongoing refinement, ensuring the delivery of high-quality user-centered designs that align with business goals and user needs
- Conduct generative and evaluative user research, including interviews, surveys, and usability testing, to gain deep insights into user behavior, motivations, and pain points
- Leverage user research findings to develop an in-depth understanding of user psychology and behaviors and craft user personas, empathy maps, user flows, journey maps, and other artifacts that help inform the design process
- Collaborate closely with cross-functional teams, including product managers, developers, and stakeholders, to define project goals, requirements, and timelines
- Collaborate with developers to ensure the successful implementation of design solutions and provide guidance on interaction design and front-end development best practices
- Translate user insights and business requirements into intuitive, engaging, user-centered design solutions, including wireframes, prototypes, and visual designs that effectively communicate design concepts and interactions
- Advocate for the user and ensure that all design decisions are based on user needs and clearly demonstrate how proposed solutions solve those needs
- Present design concepts, solutions, strategies, and user research findings to stakeholders, effectively communicating design rationale and incorporating feedback into iterations
- Follow and contribute to design guidelines, patterns, and best practices to maintain consistency and cohesiveness across our digital products
- Identify and measure behavioral analytics for your product that tie to product and business goals. Help development teams in implementing the appropriate analytics
- Track and report on UX metrics that show a clear impact and value to the organization and communicate them effectively
- Stay up to date with industry trends, emerging technologies, and UX design methodologies, and apply them to continuously improve our design methods, processes, and deliverables
- Help mentor and guide junior designers, providing feedback and fostering their growth and development
Skills
- 5+ years' related or direct professional experience
- 2+ years' experience in at least one of the 3 design pillars: user research, interaction design or visual design
- 1+ years of working effectively with Agile and lean philosophies
- 1+ years' experience working independently with clients or stakeholder and designing business or enterprise applications
- 1+ years' experience executing user-centered design methodologies by leading product design decisions from research through implementation
- 1+ years' experience working in design and prototyping software tools such as Figma, Sketch, Axure and InVision
- 1+ year of experience with modern front-end technologies and open source frameworks (e.g. Material Design, HTML/CSS, grid systems, responsive design)
- Bachelor's Degree in Human-Computer Interaction, Psychology, Fine Arts, Computer Science or similar. Equivalent years of experience in lieu of degree considered
- Experience in UI design including a strong grasp on visual hierarchy, spacing, typography, etc
- Healthcare experience
- Enterprise UX experience
- Understanding of and experience working with design systems and component-based design
- Experience planning and facilitating design workshops
Benefits
- CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above
- Medical, dental, and vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources, based on eligibility
Company Overview