Note: The job is a remote job and is open to candidates in USA. Fastn is revolutionizing how SaaS companies connect with their customers' environments. They are seeking a Senior UX Designer to lead the design of intuitive workflows and enhance user satisfaction through effective UX strategies.
Responsibilities
- Own the UX design process across Fastn's platform from initial concept to user flows, wireframes, and high-fidelity UI designs
- Design and optimize critical user journeys including onboarding, activation, and feature adoption experiences
- Translate complex product requirements into clean, intuitive interfaces and interactions
- Build and test prototypes at various fidelity levels to communicate design concepts and gather feedback
- Conduct user research, usability testing, and customer interviews to validate design decisions
- Create and maintain our design system, ensuring consistency across the platform
- Collaborate closely with product managers, engineers, and leadership to align designs with business goals
- Champion user-centric design thinking across the company and help establish UX best practices
Skills
- 10+ years of professional UX design experience, with a focus on SaaS or complex web applications
- Early stage startup experience in B2B space
- Strong portfolio showcasing user flows, prototypes, and finalized designs that solved real user problems
- Expertise with Figma and modern design/prototyping tools
- Proven ability to balance product goals, technical constraints, and user needs
- Experience conducting user research and applying insights to design decisions
- Exceptional communication skills able to present and explain design decisions clearly
- Experience working with component-based design systems
- Collaborative approach to working with product and engineering teams
- Experience designing for platforms involving integrations, APIs, or developer-facing products
- Experience with low code/no code softwares
- Understanding of frontend technologies (HTML/CSS/JavaScript fundamentals)
- Experience scaling UX processes in a fast-growing startup environment
Benefits
- Our team collaborates remotely across multiple time zones with flexible working hours
- We value asynchronous communication and thoughtful documentation
- We maintain a healthy balance between independent work and collaborative sessions
- As a startup, we value success over the number of hours, so if you are a clock watcher, this role is not for you.
Company Overview