Note: The job is a remote job and is open to candidates in USA. RPH Products is a rapidly expanding commercial building products company serving construction professionals with engineered solutions for roofs, walls, storm shelters, and safe rooms. The Senior Technical Writer will create and maintain accurate, field-ready technical documentation and visual materials, collaborating with engineers and cross-functional teams while supporting video-based installation and training content.
Responsibilities
- Produce and maintain technical documentation including:
- Installation Manuals
- Picture Cards and Quick-Reference Guides
- Product Data Sheets and Technical Data Sheets
- CSI Specifications and Guide Specifications
- Submittal Packages and Cut Sheets
- Bills of Materials
- Technical Bulletins and Best Practices Guides
- Troubleshooting Guides
- Warranty and Product Limitation Documents
- Application Guides and system tie-in diagrams
- Training materials and technical videos
- Other product and technical documentation as required
- Translate engineering drawings, shop drawings, product information, and technical discussions into clear instructions, graphics, and visuals
- Develop documentation that balances written instruction with photography, illustrations, diagrams, callouts, and other visual communication
- Collaborate closely with Engineering, Marketing, Quality, Product Development, Sales, and other internal teams to ensure technical accuracy
- Work directly with engineers and physical products to understand installation methods, product interfaces, limitations, and field applications
- Support the development of video-based installation and training content
- Maintain consistent terminology, formatting, document numbering, revision history, and version control
- Maintain a structured, organized technical document library and ensure current and superseded documents are properly managed
- Identify missing or conflicting technical information and work with subject matter experts to resolve it before publication
Skills
- * **Must Have:** Minimum 10 years in technical writing and 5 years of experience in the construction industry
- * Demonstrated technical writing experience within construction, building products, engineering, manufacturing, or another technically complex environment
- * Strong understanding of construction terminology, drawings, assemblies, and documentation
- * Strong graphic design and visual communication skills
- * Experience creating technical manuals, diagrams, illustrations, picture-based instructions, or similar visual documentation
- * Strong ability to translate complex technical information into clear, structured, field-ready content
- * Ability to think mechanically and understand how products, components, and building systems interact
- * Experience with document version control, revision management, and structured document libraries
- * Exceptional attention to detail and strong organizational skills
- * Ability to lead cross-functional information gathering and work effectively with engineers and other technical subject matter experts
- * Ability to travel periodically to RPH's Engineering Hub in Hammonton, New Jersey
- This position reports to the Director of Marketing and can be based remotely; however, **the role requires regular onsite presence at RPH's Engineering Hub in Hammonton, New Jersey** as business needs dictate
- **A portfolio is required with resume submission.**
- * Knowledge of commercial roofing, waterproofing, building envelope systems, wall systems, mechanical assemblies, or related building products
- * Familiarity with CSI MasterFormat, CSI specifications, and construction submittal documentation
- * Ability to read and interpret architectural, engineering, fabrication, or shop drawings
- * Understanding of how products interface within roof and wall assemblies and commercial construction sequencing
- * Basic CAD or Revit literacy
- * Experience with technical video, instructional video, or visual training content is a plus
- While remote candidates will be considered, applicants located in or near our New Jersey location are preferred
Benefits
- Remote work may be available, with regular travel to RPH’s Engineering Hub in Hammonton, New Jersey as needed.
- Employer covered premiums for Medical, Dental, and Vision Insurance – 100% covered for employees, so you can focus on your health without the extra cost.
- 401(k) Retirement Plan & Employer Contribution - RPH contributes a fixed percentage of your pay automatically alongside your contributions to investing in your long term success.
- Paid Time Off & Holidays – Enjoy a healthy work-life balance with generous PTO and paid holidays.
- Paid Parental Leave – We know the best teams are built by people with full lives outside of work.
- Life & Disability Insurance – Coverage to help protect you and your loved ones.
Company Overview