Note: The job is a remote job and is open to candidates in USA. Affirm is a financial technology company providing transparent, predictable payment solutions. The Senior Technical Program Manager will oversee high-visibility planning, transformation, and operational programs while aligning engineering, product, analytics, and other cross-functional teams. The role also focuses on improving processes, establishing data-driven operational frameworks, managing change, and driving organizational alignment and accountability.
Responsibilities
- Drive complex, multi-disciplinary, and highly visible transformation & operational programs in service of our team’s mission to deliver honest financial products that improve lives
- Coordinate and collaborate with cross-functional stakeholders across the company to drive alignment on strategy, priorities, and key decisions
- Implement lean processes and drive towards better ways of working to realize value from planning, ask questions that clarify priorities and push the team to be effective, and build a culture of continuous iteration and improvement
- Establish and run data-driven operational frameworks to view portfolio performance against OKRs, accelerate value realization by enabling right investment decisions, influence and train teams on more effective ways of working, and create excitement around change to increase adoption
- Develop communication strategies to ensure critical information flows seamlessly across the organization
- Partner with cross-functional teams to plan change requirements, identify risks, manage dependencies, and establish tools and forums to drive clarity and efficiency
- Identify and distill needs, experiment with new ideas to address systemic inefficiencies and bring transparency, visibility, alignment, and promote accountability across the organization
Skills
- Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
- 8 years of proven experience managing programs, processes, and change management in a technology-focused environment
- Strong technical background with a deep understanding of software development processes
- Organized and strategic approach to collaborating across multi-disciplinary teams
- Obsesses over getting the details right but knows how to make tradeoff decisions
- Strong stakeholder management with Product, Engineering, Design, Analytics, and other cross-functional teams
- Track record of successfully implementing frameworks at scale and building relationships in a remote friendly culture
- Excellent communication, interpersonal, and consulting skills
- Passion and drive to change consumer finance for the better
- Prior experience in FinTech, Payments or Commerce is a plus
Benefits
- Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
- Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
- Flexible time off and generous holiday calendars help you rest when you need to.
- Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
- Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment.
- All new hires will be invited to attend an in-person onboarding experience.
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