Note: The job is a remote job and is open to candidates in USA. GitLab is an intelligent orchestration platform for DevSecOps that helps organizations improve developer productivity, operational efficiency, security, compliance, and digital transformation. The Senior Technical Program Manager will lead complex, end-to-end programs across product, engineering, data, and security teams, translating strategic vision into executable plans while managing risks, dependencies, stakeholder alignment, and delivery.
Responsibilities
- Lead end-to-end technical programs across product, engineering, data, and security, from initial scope through launch and continuous improvement
- Collaborate closely with executive leaders and senior stakeholders to translate strategic vision into actionable roadmaps and align on priorities and tradeoffs
- Coordinate distributed teams across time zones using strong asynchronous communication, providing structure, clarity, and consistent status updates
- Develop and maintain comprehensive program plans, proactively identifying and mitigating risks and dependencies while facilitating decisions that balance speed, quality, and customer impact
- Partner with customer success and cross-functional teams to refine communication plans, and operational workflows
- Champion GitLab's values and culture within programs, fostering collaborative excellence, continuous improvement, and innovation
Skills
- Proven experience leading technical program initiatives in product, engineering, data, or security environments, with demonstrated success delivering complex programs from inception through scaled adoption
- Demonstrated ability to define strategy and create clarity within extreme ambiguity
- Strong background in SaaS, cloud infrastructure, or DevOps technology companies, with ability to quickly master the GitLab platform and AI/ML initiatives
- Proven experience influencing and driving impact at a division and company-wide scale, affecting market position and revenue
- Excellence in cross-functional leadership, with experience partnering with engineering, product, security teams and engaging effectively with senior and C-level stakeholders
- Outstanding communication skills, including asynchronous collaboration, executive reporting, and the ability to translate technical complexity into clear business impact
- Track record of success in fast-paced, dynamic environments with evolving technical requirements and market opportunities
- Strong facilitation and influence skills, with ability to drive consensus across diverse stakeholder groups while building trust through transparency and delivery excellence
- Expertise in high-level stakeholder management, including masterful communication with Executive Boards and enterprise Customers
- Collaborative leadership style aligned with GitLab's values, including respect, openness to feedback, and commitment to team success
- Proven track record of redefining organizational operations and serving as an escalation point to resolve highly complex, enterprise-level challenges
- Proven experience leading complex reliability programs across multiple engineering organizations
- Welcome candidates from diverse backgrounds, including those with consulting, enterprise technology, or technical leadership experience who have owned outcomes and delivered transformational initiatives
- Ability to act as a visionary leader, shaping R&D direction and fostering technical excellence across the organization
Benefits
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
- All of our roles are remote
Company Overview