Note: The job is a remote job and is open to candidates in USA. eLEND is transforming the lending industry through technology and innovation, and they are seeking a Senior Technical Product Manager to join their Alpha Team. This role is essential in bridging business needs with technology solutions, overseeing product management, technical documentation, and delivery execution.
Responsibilities
- Partner with business stakeholders to gather, analyze, and document business and technical requirements
- Translate business objectives into epics, user stories, acceptance criteria, and functional specifications
- Own and maintain product backlogs aligned with strategic priorities
- Support product discovery, roadmap development, feature prioritization, and solution design
- Ensure alignment between business goals, customer needs, and technical implementation strategies
- Drive accountability, transparency, and traceability throughout the product lifecycle
- Collaborate with leadership to support enterprise-wide product and innovation initiatives
- Establish documentation standards, governance processes, and best practices across product and technology teams
- Create and maintain: Product Requirement Documents (PRDs), Functional Specifications, Technical Design Documents, Process Flows and Business Workflows, API Documentation, Integration Specifications, Architecture Decision Records (ADRs), Operational Runbooks, Release Notes, User Acceptance Testing Documentation
- Develop and maintain architecture, workflow, sequence, integration, and data flow diagrams
- Create and manage: System Architecture Diagrams, Application Interaction Diagrams, Data Flow Diagrams, Entity Relationship Diagrams (ERDs), User Journey Maps, Business Process Models
- Ensure documentation remains synchronized with evolving systems, integrations, AI solutions, and platform architectures
- Champion Documentation-as-Code methodologies using Markdown, Mermaid, Git-based repositories, and modern knowledge management tools
- Coordinate delivery efforts across Engineering, Data, QA, Architecture, Operations, and Business teams
- Facilitate sprint planning, backlog refinement, release planning, and delivery tracking
- Manage risks, dependencies, assumptions, and blockers throughout the development lifecycle
- Monitor milestones, timelines, and delivery commitments
- Drive execution discipline, accountability, and delivery transparency
- Support Agile methodologies while maintaining predictable outcomes and business value realization
- Ensure successful implementation of complex technology initiatives from concept through production
- Serve as the primary liaison between business and technology organizations
- Facilitate requirements workshops, architecture reviews, solution design discussions, and stakeholder meetings
- Communicate project status, risks, key decisions, and outcomes to leadership and stakeholders
- Build alignment across multiple teams and organizational functions
- Support strategic initiatives led by Product Strategy & Innovation leadership
- Influence decision-making through strong communication, collaboration, and analytical thinking
- Support initiatives involving Artificial Intelligence, Machine Learning, Intelligent Automation, and Digital Transformation
- Identify, evaluate, and prioritize AI use cases and business opportunities
- Collaborate with engineering, architecture, and data teams on AI-enabled solutions
- Develop business cases, requirements, and documentation supporting innovation initiatives
- Participate in proof-of-concepts, pilot programs, and emerging technology evaluations
- Support eLEND’s FinTech Innovation Program and Center of Excellence initiatives
- Help shape the organization's AI strategy and modernization roadmap
Skills
- Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or a related field
- 7+ years of experience in Technical Product Management, Product Management, Business Analysis, Solutions Delivery, or related disciplines
- Proven experience partnering with software engineering, architecture, and technology teams
- Strong knowledge of Agile, Scrum, and modern software development methodologies
- Experience leading complex technology initiatives from ideation through implementation
- Exceptional technical writing, documentation, and communication skills
- Experience creating requirements, process flows, technical specifications, architecture documentation, and system diagrams
- Strong analytical, organizational, and problem-solving abilities
- Ability to manage multiple priorities within a fast-paced, evolving environment
- Experience within FinTech, Mortgage Lending, Banking, Financial Services, SaaS, or Technology organizations
- Experience supporting AI, Machine Learning, Intelligent Automation, or Digital Transformation initiatives
- Familiarity with Salesforce, Encompass, Microsoft Azure, Microsoft Fabric, and enterprise data platforms
- Experience with APIs, integrations, microservices, event-driven architectures, and enterprise data ecosystems
- Experience using Mermaid, PlantUML, Lucidchart, Visio, Miro, C4 Modeling, or similar architecture tools
- Experience implementing Documentation-as-Code practices using GitHub, Azure DevOps, Confluence, or related platforms
- Familiarity with Architecture Decision Records (ADRs) and enterprise documentation frameworks
- Experience leveraging Generative AI tools to create, maintain, and enhance technical documentation
Benefits
- Annual Performance Incentives
- Comprehensive Medical, Dental, and Vision Coverage
- 401(k) Program
- Paid Time Off and Company Holidays
- Professional Development and Leadership Growth Opportunities
- Exposure to cutting-edge AI, FinTech, and Digital Transformation initiatives
- Access to tools and resources that support innovation, learning, and career advancement
Company Overview