Note: The job is a remote job and is open to candidates in USA. Deltek delivers software and information solutions for project-based businesses. The Senior Technical Consultant leads customers through the design, implementation, testing, and delivery of ERP extensions and integrations, translating business requirements into technical solutions. The role also involves project ownership, client communication, collaboration, quality assurance, AI-enabled innovation, and mentoring junior team members.
Responsibilities
- Lead the design and implementation of ERP extensions and integrations for a range of customers including enterprise-level organizations
- Trusted Advisor: serve as primary technical consultant to guide clients through the structured design and implementation of extensions and integrations, ensuring clarity, confidence, and compliance
- Ownership: own Extensions & Integrations projects, ensuring timely and high-quality delivery with minimal supervision
- Established Tools and Processes: leverage structured, reusable assets and tools for efficiency and automation
- Communication: communicate with confidence with clients at all levels, including senior stakeholders, and internal teams to ensure alignment and project success
- Requirements Gathering: Serve as the bridge between requirements and technical implementation by translating business requirements into technical specifications
- Collaboration: Partner effectively across a global team, including consultants, project managers, Deltek partners and subcontractors, and cloud operations. In addition to a close working relationship with the developers who build the customer solutions you own
- Change management: support our customers through change and confidently engage with senior stakeholders
- Quality Assurance: Drive customer satisfaction and maintain governance standards by applying established quality and testing protocols
- AI Literacy & Innovation: champion an AI-first methodology throughout the project lifecycle, using AI-powered tools for requirements analysis, specification generation, code review, data mapping, testing automation, and documentation creation to continuously innovate how we deliver
- Continuous Improvement: proactively drive innovation by recommending new tooling, automation, and best practices that keep our delivery methods ahead of the curve
- Mentoring: support and coach junior members of the team
Skills
- * **Proven expertise in ERP systems:** deep functional knowledge of working with ERP platforms (ideally Deltek products)
- * **3-5 years experience in ERP Extensions and Integrations:** proven track record in leading and delivering ERP extensions and integrations projects across a range of technical solutions
- * **AI Literacy:** proven proficiency with AI-assisted development tools (e.g., Claude Code, Copilot) to drive innovation, efficiency, and quality throughout the project lifecycle
- * **Excellent client-facing communication skills,** including confidently leading customer-facing sessions and presenting technical solutions to non-technical audiences at all levels, including senior stakeholders
- * **Presentation Skills:** Ability to present technical concepts to non-technical audiences
- * **Requirements gathering and analysis skills** across diverse business contexts
- * **Analytical and Problem-Solving Expertise:** strong ability to diagnose complex business challenges, assess alternative solutions, and independently recommend the most effective course of action
- * **Background in solution architecture** and technical design with demonstrated track record in successful implementation of technical solutions
- * **Specification writing skills:** Demonstrated ability to create precise, comprehensive design specifications that enable customer approval and developer implementation without ambiguity
- * **Stakeholder Management:** Building and maintaining client relationships
- * **Cultural Awareness:** Understanding of cultural differences and regional business practices
- * **Innovation Mindset:** proactively identify, pilot, and champion new tools, technologies, and approaches — including emerging AI capabilities — to enhance delivery speed, quality, and customer value
- * Proficiency in the following essential coding languages: SQL, Java, XML, JSON
- * Good experience with integration development technologies, including RESTful APIs and web services
- * Architect solutions which incorporate a strong understanding of core development concepts, including SQL, Java XML, JSON, and RESTful APIs for integration and extension tasks
- * Provide expert hands-on troubleshooting support during development: Diagnose and resolve technical issues related to the essential coding languages
- **Travel Requirements:20%**
- Must be a U.S. citizen, permanent resident alien (green card holder), or a protected political refugee/asylee
- * Understanding of industry-specific business processes across multiple sectors
- * Working knowledge of middleware/iPaaS solutions (e.g., Workato, Airflow)
- * Quality assurance and UAT expertise: Proven ability to design comprehensive test plans, execute functional/integration/performance testing, and validate solutions against business requirements
- * Basic knowledge of data modelling and transformation techniques
- * Understanding of change management principles and their application in ERP implementations
- * Functional knowledge of Deltek Costpoint or a comparable ERP System
Benefits
- Healthcare benefits
- A 401(k) plan and company match
- Paid vacation time and holidays
- Well-living programs
- Short-term and long-term disability coverage
- Basic life insurance
- Tuition reimbursement
- Certain roles are eligible for additional rewards, including incentive compensation and equity
Company Overview