Note: The job is a remote job and is open to candidates in USA. Valiantys is an Atlassian Platinum Solution Partner helping organizations adopt ITSM, Agile at Scale, and modern work management practices. The company is seeking a Senior Technical Consultant to deliver technical projects, administer and configure the Atlassian suite, and develop technical solutions for client needs. The role also involves leading technical discovery, architecture, integrations, migrations, and technical delivery across complex projects.
Responsibilities
- Lead and guide team of consultants in implementing technological solutions provided by Solutions Team Member
- Lead Technical Discovery (what does your system look like, what configurations do you have, what is working well/not working well, etc)
- Define and document technical architecture, approach, and presentation
- Serve as main point of contact in designing and implementing technological solutions
- Technical Work Decomposition (identifying the work that needs to be done and creating it as tasks to be assigned out)
- Ability to think out of the box and arrive at technological solutions that will satisfy clients needs
- Designs and configures the system
- Build integrations/customization's to specifications provided by solutions team
- Resolve technical issues
- Ensures system performance and feasibility
- This member can fluctuate between the Project Team and those with the title of Technical Consultant
- Responsible for the technical delivery on projects
- Analyze and implement customer's technical needs and requirements
- Write technical & functional specifications and requirements
- Responsible for installation and configuration of Jira and Confluence server from scratch on a Linux platform
- Responsible for the creation a cloud environment and implementation per clients specifications
- Responsible for conducting Server\Data Center to Cloud Migrations
- Responsible for the implementation of basic to complex Workflows
- Responsible for specific Add-On development as required
- Provide advice and make recommendations around technical implementations
- Deploy, configure, and integrate applications according to customer needs and requirements
Skills
- Proven experience (3–6 years) in ITSM, Agile, or digital transformation consulting
- Strong proven experience (3–6 years) knowledge of Atlassian tools (Jira Software, Jira Service Management, Confluence, BitBucket; Jira Align a plus)
- Ability to connect technology features with business outcomes
- Excellent communication and facilitation skills, especially with mixed technical and non-technical audiences
- Experience producing solution documentation, architecture diagrams, and delivery roadmaps
- Familiarity with integrations, automation, and reporting ecosystems around Atlassian tools
- Experience in migrations of Atlassian applications
- Location: This role can be located in Canada or in the United States
- To qualify, applicants must be legally authorized to work in Canada or the United States and should not require, now or in the future, sponsorship for employment visa status
- Experience implementing solutions with varying technological apps such as Salesforce and/or ServiceNow
- Experience in pre-sales or solution engineering in a software or services organization
- Strong Knowledge of ITIL, SAFe, or Lean-Agile frameworks
- Certifications such as Atlassian Accreditations, ACP, ITIL, or SAFe are a plus
Benefits
- Annual performance-based bonus
- Comprehensive Health Insurance
- 401(k) with Company Match
- Generous Paid Time Off (PTO) - 4 weeks per year, plus public holidays
- A flexible remote work policy
- A multicultural and international team environment
- Necessary time and budget to help you develop your skills and continue to build your career
- Flexibility and support to help you maintain balance across the different pillars of your life
Company Overview