Note: The job is a remote job and is open to candidates in USA. SAS is hiring a Senior Technical Account Manager to provide strategic and technical leadership for its pharmaceutical accounts, Pfizer and Johnson & Johnson. The role supports account growth, customer engagement, solution strategy, and successful execution of customer priorities.
Responsibilities
- Partner with account leadership to develop and execute strategic plans that drive growth, customer engagement, and long-term account success
- Identify business priorities, emerging opportunities, and customer needs to expand adoption of SAS solutions
- Support pipeline development, opportunity advancement, proposals, procurement activities, and RFP responses
- Build and maintain trusted relationships with business, technical, and executive stakeholders across the customer organization
- Serve as a strategic advisor, aligning SAS capabilities, innovation, and industry expertise to customer objectives
- Lead customer discovery, workshops, demonstrations, presentations, and solution envisioning efforts
- Translate business challenges into value-driven analytics solutions that deliver measurable outcomes
- Develop account strategies, enablement materials, use cases, and value propositions that strengthen customer engagement and sales effectiveness
- Coordinate cross-functional teams across sales, technical, consulting, customer success, marketing, and product organizations to ensure aligned execution
- Manage account plans, risks, dependencies, action items, and stakeholder engagement to drive successful delivery and account growth
- Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do
Skills
- Bachelor's degree preferably in Business, Marketing, Computer Science, MIS, Engineering, or a related field
- Minimum 8 years of experience in Life Sciences/pharmaceutical consulting, sales support, or related roles
- Proven ability to drive incremental revenue and support complex sales cycles
- Strong understanding of life sciences/pharmaceutical trends, disruption factors, and analytics-driven solutions
- Experience collaborating with partners, system integrators, and cross-functional teams
- Ability to communicate complex technical and analytical concepts in business terms
- Experience contributing to proposals, RFPs, and customer-facing documentation
- Strong relationship-building skills with stakeholders across all levels
- Equivalent combination of related education, training and experience may be considered in place of the above qualifications
- Building Customer Loyalty: Meeting and exceeding internal or external customer expectations while cultivating relationships that secure commitment and trust
- Earning Trust: Gaining others' confidence by acting with integrity and following through on commitments while disclosing own positions; treating others and their ideas with respect and supporting them in the face of challenges
- Sales Persuasion: Gaining prospect or customer commitment to a product, service, or idea by using effective influence strategies
- Ability to work on complex issues requiring in-depth analysis and evaluation of multiple variables
- Strong problem-solving skills with the ability to apply professional judgment and creative thinking
- Capability to lead initiatives, determine methodologies, and coordinate team activities
- Experience networking with key contacts beyond immediate area of expertise
- Ability to articulate business value and align solutions with customer needs
- To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status
Benefits
- Comprehensive medical, prescription, dental and vision plans.
- PPO with low annual deductible and copays.
- HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center).
- Onsite Health Care Center (HQ) that’s free to employees and family members enrolled in the PPO plan.
- The pharmacy will ship prescriptions for no additional charge!
- An industry-leading 401k plan.
- Tuition Assistance Program and programs and resources to support your development
- Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
- Volunteer Time Off, parental leave and unlimited paid sick days.
- Generous childcare benefits for all full-time employees.
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