Note: The job is a remote job and is open to candidates in USA. Perion is a global advertising technology company delivering data-driven solutions across search, social media, display, video, CTV, and programmatic digital out-of-home advertising. The Senior Technical Account Manager will own publisher relationships across the Americas, provide technical and strategic support on the Perion DOOH SSP, deliver platform training, troubleshoot issues, and identify upsell opportunities.
Responsibilities
- Own day-to-day relationships with publishers across the Americas, serving as their primary technical and strategic contact on the Perion DOOH SSP
- Deliver platform training to publishers and agencies, ensuring they're equipped to get the most out of our self-serve tools and tech stack
- Identify and act on upsell opportunities, introducing publishers to additional supply-side products that fit their business needs
- Support deal flow and troubleshoot technical issues in close coordination with demand-side ops and sales teams
- Triage and manage platform bug reports and technical issues raised by publishers, seeing them through to resolution
- Partner with the finance team on billing inquiries, acting as the bridge between publishers and internal stakeholders
Skills
- 5 years of Account Management of proven experience in a technical account management, publisher success, or similar client-facing role within adtech or programmatic advertising
- Previous experience working with SSP, DSP, or other programmatic platforms at a technical level
- Proven ability to manage and grow publisher or agency relationships independently
- Previous experience troubleshooting technical issues related to ad serving, deal IDs, or programmatic supply
- Strong communication skills with the ability to translate technical concepts for non-technical audiences
- Fluent English, written and spoken
- Previous experience selling or training publishers on digital signage players and ad servers
- Previous experience working with DOOH inventory, programmatic guaranteed deals, or private marketplace (PMP) deal structures
- Familiarity with supply-side yield optimization and inventory management strategies
- Bilingual in English and French
Benefits
- Full-time, permanent role open to candidates based remotely or hybrid across Canada or the US
Company Overview