Note: The job is a remote job and is open to candidates in USA. Stage 4 Solutions is recruiting for a large, global B2B high-tech company seeking a Senior Systems Engineer to support cloud and on-premises infrastructure. The role focuses on maintaining reliable demo, trial, engineering testing, and customer proof-of-value environments, while assisting with automation, troubleshooting, SaaS integrations, configuration, and documentation.
Responsibilities
- Infrastructure Support: Assist in the setup, maintenance, and monitoring of cloud and on-premises infrastructure for customer demo environments, trial environments, and engineering testing, ensuring reliability and performance
- Troubleshooting: Identify and resolve infrastructure issues under the guidance of the Enterprise Architect
- Automation Assistance: Support the development and implementation of automation scripts (e.g., Python, PowerShell) and tools (e.g., Terraform) to streamline provisioning and management tasks
- Cross-Team Collaboration: Work with sales, engineering, and product teams to understand requirements and provide infrastructure support for demos, trials, and testing
- Configuration Support: Help configure product storylines and environments for demos and trials, ensuring alignment with customer needs and product capabilities
- SaaS Integration Support: Assist in integrating solutions with SaaS platforms like Workday, Oracle, or Salesforce to enhance demo and trial environments
- Documentation and Reporting: Maintain documentation for infrastructure setups, configurations, and troubleshooting processes, ensuring clear communication with the team
- Customer POV Assistance: Support the maintenance and monitoring of customer proof of value environments, ensuring a seamless experience for customers
Skills
- • 3+ years of IT experience, with exposure to IT security or identity management platforms (e.g., Okta, Ping, or similar IAM solutions)
- • Basic understanding of infrastructure technologies (cloud platforms, virtualization, networking)
- • Practical experience in at least one cloud platform(e.g., AWS, Azure, GCP), with the ability to deploy and manage resources (e.g., EC2, Azure VMs, or Google Cloud Storage) and configure basic security settings (e.g., IAM roles, security groups)
- • Entry-level proficiency in scripting languages (e.g., Python, PowerShell) with the ability to write scripts for automation of IT tasks
- • AI-Assisted Efficiency: Leverage modern AI tools and GenAI assistants (e.g., GitHub Copilot, ChatGPT) to accelerate script writing, debug infrastructure code, and automate repetitive documentation tasks safely and responsibly
- • Hands-on experience with automation tools (e.g., Terraform, Ansible) for provisioning infrastructure and familiarity with containerization technologies (e.g., Docker, Kubernetes) for deploying and managing containerized applications
- • Working knowledge of Directory Services (e.g., Active Directory, Azure AD/Entra ID), including experience with user and group management
- • Team-oriented with strong collaboration and communication skills
- • Adaptable to a fast-paced startup environment with changing priorities
- • Solid problem-solving and troubleshooting skills with a willingness to learn
Benefits
- Health benefits
- 401K
Company Overview