Note: The job is a remote job and is open to candidates in USA. Spire Technologies, Inc. is a 100% remote Managed Service Provider serving Portland-area businesses across various sectors. The Senior Systems Administrator will be responsible for managing clients' servers and networks, providing hands-on infrastructure support, and serving as a senior escalation point for complex issues.
Responsibilities
- Patch, update, and upgrade Windows Hyper-V servers, firewalls, storage, and network infrastructure across client environments
- Administer and maintain client servers and networks, including proactive monitoring, backups, and lifecycle upgrades
- Troubleshoot and remediate complex server, storage, virtualization, networking, and firewall issues
- Serve as senior escalation point for issues beyond L1/L2 scope, ensuring rapid resolution and minimal client impact
- Maintain strong ticket hygiene, documentation, and adherence to response-time SLAs
- Participate in after-hours emergency support and weekend maintenance windows as needed
- Mentor junior technicians through knowledge sharing and escalation support
Skills
- 10+ years of hands-on MSP or IT infrastructure experience
- Deep Windows Server and Hyper-V expertise — deployment, management, patching, and troubleshooting
- Storage administration (SAN/NAS, capacity management, backup solutions)
- Strong networking: VLANs, routing and switching, network design, and TCP/IP troubleshooting
- Firewall administration: configuration, rule management, and firmware updates
- PowerShell scripting for automation and remote management
- Active Directory and Microsoft 365 administration in multi-tenant MSP environments
- Experience with RMM and PSA platforms
- Microsoft (Azure Administrator Associate), CompTIA (Network+, Security+, Server+), or ITIL certifications
- Familiarity with compliance frameworks relevant to MSP clients (HIPAA, SOC 2, GDPR)
- Bachelor's degree in a related field, or equivalent experience
Benefits
- Health, dental, and vision insurance
- IRA with company match
- Paid time off and holidays
- SpireTech provides all necessary tools, including a company laptop and full MSP toolset
Company Overview