Note: The job is a remote job and is open to candidates in USA. System One is a provider of outsourced services and workforce solutions. The Senior System Analyst will monitor applications and infrastructure alerts, troubleshoot and triage issues, and collaborate with subject matter experts, application teams, infrastructure teams, and leadership. The role also involves communicating across audience groups and supporting systems documentation and evaluation activities.
Responsibilities
- Monitor AppWorx, Orion, Email and other applications as needed
- Troubleshoot and triage appropriately all alerts
- Communicate and collaborate via email and telephone with SMEs, app teams, infrastructure teams, and leadership as needed
- Communicate across multiple audience groups and other duties as assigned
Skills
- Working knowledge of current infrastructure technologies (Physical and Virtual)
- Microsoft Windows 10
- Microsoft Office Suite
- Microsoft Windows Server
- Linux
- Demonstrated ability to understand or support event monitoring, logging and data collection techniques (Orion, Splunk, etc.)
- Active Directory, permission hierarchy and group policy management
- Ability to research and troubleshoot issues using internal knowledgebase and internet resources
- Experience and training relative to IP Networking and Security administration
- Demonstrated ability to identify, research, and analyze systems software problems and perform systems evaluations
- Ability to research, prepare, and compose systems operating procedures and documentation, reports, and correspondence
- Effective communication, advising, guiding, training, and interacting skills
Benefits
- Eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans
- Participation in a 401(k) plan
Company Overview
Company H1B Sponsorship