Note: The job is a remote job and is open to candidates in USA. Cloudera is a data management and analytics company that helps enterprises transform complex data into actionable insights. The Senior Solutions Engineer will own the technical sales process, design and demonstrate customer solutions, partner with account managers to drive sales, and advocate for customer needs across Cloudera teams.
Responsibilities
- Own the technical sales process from introductory meetings (net new sales) through post-sales (customer satisfaction, upselling, and subscription renewals)
- Supporting the technical needs of customers including discovering new use cases for Cloudera’s technology
- Designing solutions for your customers’ needs using Cloudera technologies, based on reference architectures and common patterns
- Demonstrating Cloudera products in a way that inspires your customers to say “yes” to Cloudera
- Partnering with your Account Managers to show your customers the true value of a Cloudera solution and drive successful sales
- Presenting product roadmap and vision to inspire your customers to think bigger
- Interfacing with other Cloudera teams to ensure your customers hear one Cloudera voice
- Advocating for your customers’ needs to Product Management and Engineering
- Participating in external publicity and evangelism (conferences, meetups, webinars, blogs)
- Achievements are aligned to a team goal with annual sales targets, as well as to your participation in knowledge exchange with peers and the wider community
Skills
- Bachelor's degree in related field of study or equivalent work experience
- A minimum of 8 years of professional work experience in a pre-sales customer facing role (Solutions Engineer, Sales Engineer, technical consultant, Solutions Architecture or similar position) acting as a co-seller selling solutions to business leaders and technical champions in the enterprise
- A passion for using technology to make a difference to people and organizations. We'll supply some amazing tools to help you with this and you'll provide the connection to use cases, which make it real for your customers
- The ability to create and give technical presentations and demonstrations
- Experience with some of the following technologies:
- Big Data, Data Warehousing or Relational Databases
- One or more of the three major cloud service providers (AWS, Azure or GCP). Formal certification is not required, but would be a great thing to have
- Data Engineering, Data Science or Machine Learning
- Operations, Security and Data Governance within the enterprise
- Unix or Linux
- Experience gathering and understanding customer business requirements
- Excellent written and verbal communication
- Problem solving skills
- A willingness to learn, a curiosity to discover and a drive to make your customers successful
- This role is not eligible for immigration sponsorship
Benefits
- Sales roles are eligible for Cloudera's commission plan
- All employees receive a comprehensive benefits package
- Generous PTO Policy
- Support work life balance with Unplugged Days
- Flexible WFH Policy
- Mental & Physical Wellness programs
- Phone and Internet Reimbursement program
- Access to Continued Career Development
- Comprehensive Benefits and Competitive Packages
- Paid Volunteer Time
- Employee Resource Groups
Company Overview