Note: The job is a remote job and is open to candidates in USA. Cencora is hiring a Senior Solutions Consultant-Infusion to lead complex pre-sales engagements and develop value-based solutions for customers. The role partners with Sales, Product Management, and Professional Services on discovery, solution design, executive presentations, deal strategy, and team enablement.
Responsibilities
- Lead complex discovery engagements and current-state/future-state assessments with cross-functional customer stakeholders, including operational, technical, and executive leaders
- Design and deliver compelling, value-led solution presentations and demonstrations that clearly articulate business outcomes, ROI, and differentiation
- Own technical solution strategy for assigned opportunities, partnering with Sales to influence deal progression, qualification, and close
- Serve as a senior subject matter expert for assigned portfolio
- Advise customers on solution architecture considerations, including workflow alignment, scalability, integrations, and change management implications
- Confidently address advanced product, technical, and workflow questions from customers, prospects, and internal stakeholders
- Synthesize customer feedback, competitive insights, and market trends into actionable recommendations for Product Management
- Influence product roadmap discussions by identifying recurring customer needs, gaps, and opportunities for differentiation
- Partner with Product teams to validate new capabilities, positioning, and use cases with prospective and existing customers
- Collaborate closely with Professional Services, Customer Success, and Implementation teams to ensure pre-sale commitments, scope, and customer objectives are clearly defined and transferable post-sale
- Anticipate implementation risks and workflow challenges to improve customer readiness, set expectations, and reduce post-sale friction
- Support customers during solution evaluation and planning phases to ensure alignment between technical capabilities and operational objectives
- Maintain a deep understanding of the competitive landscape, buying behaviors, regulatory factors, and industry trends impacting healthcare tech
- Develop and support competitive positioning, win themes, and objection-handling strategies for Sales teams
- Serve as a thought partner to Sales leadership on complex deal strategy and enterprise pursuits
- Lead technical and solution content for RFPs, RFIs, and proposals, including defining scope assumptions, implementation approach, and timelines
- Support sales forecasting and pipeline health through technical qualification, solution validation, and deal risk assessment
- Partner with Sales and Commercial leaders to align solution strategy with pricing, packaging, and value messaging
- Mentor and coach junior Solution Consultants and Sales partners, sharing best practices and providing informal leadership across the team
- Develop and maintain reusable assets such as demo environments, presentation templates, discovery frameworks, and solution playbooks
- Contribute to internal training, product collateral, and sales enablement initiatives that improve scalability and consistency
- Continuously refine pre-sales processes to improve efficiency, quality, and customer experience
Skills
- 7-10 years of professional working experience, including 6+ years in Solution Consulting, Sales Engineering, Pre-Sales, or Healthcare Technology Consulting roles
- Demonstrated ability to engage credibly with executive stakeholders and facilitate strategic discussions
- Experience influencing deal outcomes through value-based storytelling, solution design, and technical leadership
- Excellent presentation, communication, and interpersonal skills with the ability to translate complex concepts into clear business value
- Ability to work independently, manage multiple opportunities, and operate effectively in a fast-paced, matrixed environment
- Proven experience supporting complex, enterprise-level healthcare customers, preferably in hospital, pharmacy, supply chain, or clinical settings
- Strong understanding of healthcare workflows, systems, and regulatory considerations (e.g., hospital pharmacy systems, integrations, compliance)
- Experience with pharmacy automation, RFID, inventory management, or healthcare supply chain solutions
- Familiarity with hospital information systems, pharmacy systems, and integration concepts
- Experience contributing to product roadmap discussions or go-to-market strategy
- Prior mentoring or informal leadership experience within a pre-sales or consulting organization
Benefits
- Medical, dental, and vision care
- A comprehensive suite of benefits focused on physical, emotional, financial, and social wellness
- Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave
- Training programs
- Professional development resources
- Opportunities to participate in mentorship programs, employee resource groups, and volunteer activities
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