Note: The job is a remote job and is open to candidates in USA. Dice is recruiting for a senior systems engineering role supporting mission-critical rental ticketing and operational systems. The position focuses on production infrastructure support, system monitoring, capacity planning, incident response, maintenance, and improving the reliability, scalability, and performance of hybrid cloud, web service, and legacy technology environments.
Responsibilities
- Contribute to strategic capacity planning initiatives
- Focus on production infrastructure support and operational improvement efforts
- Monitor key performance metrics and proactively address issues
- Serve as a subject matter expert in multiple technical areas
- Provide technical guidance and leadership for projects and initiatives
- Support large-scale and complex assignments
- Operate with a high degree of autonomy while collaborating across teams
- Define, develop, communicate, and implement standards, processes, and procedures
- Build and maintain strong relationships with stakeholders across the organization
- Partner with architects to improve solution performance, scalability, reliability, and quality
- Create and maintain technical documentation
- Mentor and support less experienced team members
- Explore emerging technologies and contribute innovative solutions
- Participate in troubleshooting, root cause analysis, and incident resolution activities
- Support system health during maintenance windows, upgrades, and deployments
Skills
- Authorized to work in the United States without current or future sponsorship requirements
- Must reside within the United States (excluding Alaska and Hawaii)
- Ability to work within U.S. Central Time core business hours
- 3+ years of experience supporting software development environments utilizing technologies such as Java, Web Services, C/C++, and PL/SQL
- 2+ years of experience configuring and supporting middleware technologies including Tuxedo, WebLogic, and Tomcat
- 2+ years of experience administering AIX and/or Linux systems
- 2+ years of experience developing scripts for automation, system administration, or application support using tools such as Shell/Bash, Python, Perl, PowerShell, or similar technologies
- 1+ year of experience with monitoring and observability platforms such as Splunk, Dynatrace, or comparable tools
- Strong commitment to incorporating security best practices into daily responsibilities and technical decisions
- Bachelor's degree in Computer Science, Information Systems, Management Information Systems, or a related field
- General knowledge of network engineering concepts
- Experience with infrastructure and system testing methodologies
- Strong problem-solving and troubleshooting skills
- Familiarity with capacity planning techniques and methodologies
- Understanding of hardware and infrastructure concepts, including networking devices, resiliency patterns, and system topology
- Working knowledge of SQL
Benefits
- Fully remote work within the United States, excluding Alaska and Hawaii
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Other supplemental insurance plans
- Employee stock purchase program (ESPP)
- 401(k) program, typically available within 30 days of starting, with a company match after 12 months of tenure
- Health Savings Account (HSA) on the HDHP plan
- SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
- Corporate discount savings program and other discounts
- On-demand training program
- Access to certification preparation and a library of technical and leadership courses, books, and seminars after 6+ months of tenure
- Certification discounts and other perks for associations including CompTIA and IIBA
- Dedicated customer service team for consultants to address questions about benefits and other resources
- Certified Career Coach
- Quality career resources
- Training
- Certifications
- Development opportunities
Company Overview