Note: The job is a remote job and is open to candidates in USA. Cross River builds financial infrastructure that powers payments, cards, lending, and digital asset capabilities. The company is seeking a Senior Site Reliability Engineer to ensure the reliability, scalability, security, and performance of mission-critical systems by establishing DevOps practices, managing cloud infrastructure, improving observability, and leading incident response.
Responsibilities
- Define and enforce DevOps guardrails, standards, and best practices to ensure consistency, security, and compliance across engineering teams
- Enable Engineering teams to design, implement, and maintain CI/CD pipelines best to enable fast, safe, and repeatable deployments across all environments
- Co-Develop and maintain Infrastructure as Code (IaC) with Application teams using tools such as Terraform
- Establish and govern deployment strategies including blue/green, canary, and rolling deployments
- Build and maintain developer self-service tooling and internal platforms that accelerate delivery while maintaining governance
- Champion a "shift-left" culture by embedding reliability, security, and observability practices early in the software development lifecycle
- Help define, implement, and monitor Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets for critical services
- Build and maintain comprehensive observability stacks including centralized logging, metrics, distributed tracing, and alerting using tools such as New Relic, ELK, Prometheus, and Grafana
- Lead incident response and management, including on-call rotations, root cause analysis (RCA), and blameless post-mortems
- Perform capacity planning and performance engineering to ensure systems scale efficiently with business growth
- Identify and eliminate toil through automation, reducing manual operational overhead
- Conduct reliability reviews and chaos engineering exercises to proactively identify and mitigate failure modes
- Manage and optimize cloud infrastructure to balance reliability, cost, and performance
- Collaborate with software engineering teams to improve system architecture, resiliency patterns, and fault tolerance
- Support and maintain .NET-based services running across Windows and Linux environments
Skills
- We are seeking a highly skilled and motivated **Senior Site Reliability Engineer** with 8+ years of hands-on experience ensuring the reliability, scalability, and performance of mission-critical systems
- | SRE / DevOps Experience | 8+ years in SRE, DevOps, or Infrastructure Engineering roles |
- | Cloud Platforms | 5+ years with AWS (preferred); experience with multi-cloud is a plus |
- | Infrastructure as Code | Strong proficiency with Terraform |
- | CI/CD | Deep experience designing, building, and maintaining CI/CD pipelines and automation workflows |
- | Containers & Orchestration | Strong experience with Docker and container orchestration (ECS preferred) |
- | Observability | Proficiency with tools such as New Relic, ELK Stack, CloudWatch, Prometheus, Datadog, or Grafana |
- | Scripting / Programming | Proficiency in .NET, PowerShell, Python, Go, or Bash |
- | Operating Systems | Strong Linux and Windows systems administration skills |
- | Networking | Solid understanding of DNS, load balancing, CDNs, and network security |
- | Communication | Strong written and verbal communication skills |
- * Experience implementing and managing **service mesh** technologies (e.g., Istio, Linkerd, AWS App Mesh)
- * Familiarity with **SRE frameworks** as outlined in Google's SRE handbook
- * Experience with **secrets management** (e.g., HashiCorp Vault, AWS Secrets Manager)
- * Understanding of **compliance and regulatory requirements** in financial services (SOC 2, PCI-DSS, etc.)
- * Experience with **chaos engineering** tools (e.g., Gremlin, Litmus, AWS Fault Injection Simulator)
- * Experience supporting **.NET applications** in production environments
- * Financial industry / banking infrastructure experience is helpful, but not required
- * Crypto / blockchain infrastructure experience is helpful, but not required
- * Experience with **GitOps** workflows and patterns
- * Familiarity with **cost optimization** and FinOps practices in cloud environments
Benefits
- Remote work
Company Overview
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