Note: The job is a remote job and is open to candidates in USA. Eaton is an electrical equipment and services company seeking a Senior Services Sales Engineer for its North America Sales division. The role sells electrical services to industrial, utility, commercial, data center, and institutional customers while managing customer relationships and providing technical sales support. The position also develops channel relationships, analyzes market intelligence, prepares quotations, and creates growth strategies for Eaton’s services product lines.
Responsibilities
- Consult with customers in different market verticals and provide solutions to problems and pain points
- Maintain regional responsibility for all services orders activity in Eaton’s market segments
- Train and empower channel partners and manufacturing agents to sell services to end customers and contractors
- Be a subject matter expert on the services offering for the rest of Eaton’s electrical sales organization to support and coach the organization in your region on selling services
- Act as the voice of the customer to Eaton’s services operations and marketing teams, ensuring high customer service and satisfaction
- Collect, analyze and utilize market intelligence regarding competitive products, customer needs, preferences and buying habits
- Prepare and present quotations to customers
- Develop market-based growth strategies to ensure sustained success of Eaton’s services product lines
Skills
- Bachelor's degree from an accredited institution
- Minimum three (3) years of sales, field service or electrical industry experience
- Possess and maintain a valid and unrestricted driver's license
- Ability to travel 50% of the time
- Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc
- Possess excellent communication skills
- Knowledge of key customers and ability to grow relationships at those customers in multiple levels of the organization
- Ability to assess customer needs, provide clear, competitive quotations and overcome customer objections to win and grow the business
- Demonstrates understanding of market trends, industry issues and knowledge of competitors
- Ability to leverage support personnel to meet customer needs and work cross functionally in the organization to serve customers
- Knowledge of Eaton electrical product and service capabilities and ability to solution sell to meet customer needs
- Effective implementation of Eaton's internal sales process
- Effective interpersonal and teamwork skills
- Time management, presentation and planning skills
- Ability to travel up to 50%
- Bachelor's degree in Engineering
- Previous electrical sales experience
- Previous services experience
Benefits
- Remote work; must reside within 50 miles of Lubbock, TX, Amarillo, TX, Midland, TX, Odessa, TX or Abilene, TX.
- Target sales performance incentive.
- Health and Welfare benefits.
- Retirement benefits.
- Paid and unpaid time away from work.
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