Note: The job is a remote job and is open to candidates in USA. Endiem is hiring a Senior Salesforce Consultant to lead and deliver challenging Salesforce implementation and integration projects. The role manages project teams, client relationships, solutions, and delivery outcomes, while also providing hands-on Salesforce support and mentoring junior team members.
Responsibilities
- Leading and managing Salesforce projects from scope to quote; to design, build and deliver; to data migration and hyper-care on time, on budget, and with the superlative service that Endiem is known for
- Project managing the expert delivery and execution of Salesforce and Salesforce integration projects by a team of Local and Remote Business Analysts and Consultants on time, on budget, and within project scope
- Conducting and facilitating the daily stand up call across both teams relevant to your projects
- Ensuring utilization of your projects is optimized by tracking individual and team forecasts and working against defined project deliverables with the Endiem leadership team
- Identifying risks that could impact the timeline, the scope, or the budget of projects; determining the resolution; and communicating the solutions to the team and customer
- Defining, composing, and presenting any change orders that arise on your projects
- Formulating and implementing Salesforce systems/solutions that parallel overall business strategies to foster the client’s sustainable growth and continuity within their org
- Preparing key documentation such as User Stories, Business Process, Process Flow Analysis, Requirements Definitions, Configuration Workbooks, Data Models, Detailed Functional Designs, ERDs, Executive Summaries, and Project Postmortems
- Performing Salesforce hand-on admin/config/data migration/integration as needed - sometimes you’ve gotta do what you’ve gotta do!
- Participating in occasional pre-sales engagements with the Endiem team, clients, and Salesforce employees to ascertain business requirements then recommending best practice solutions based on client needs
- Reviewing, analyzing, and evaluating business systems, models, requirements, and needs
- Effectively facilitating and managing internal and client meetings and workshops driving towards customer satisfaction and success
- Operating as an expert resource for Salesforce challenges among your Local peers and sharing your Salesforce knowledge
- Mentor and support the professional development of junior members of the Endiem team and other staff as we build our world-class delivery team
Skills
- 8+ years of experience in a professional role in B2B (a substantial portion of which as a Consultant)
- 4+ years of technical Salesforce experience (hands-on and design)
- Proven experience in designing, leading and implementing Salesforce projects
- The ability to think critically and analytically while working in a fast-paced environment
- Great listening skills & strong business writing skills
- A passion for delivering excellent work
- Extensive technical background and knowledge of solutioning Salesforce over multiple concurrent projects
- Graduate caliber in any discipline
- A 4-year college degree in IS or Management, Business Administration or Project Management
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