Note: The job is a remote job and is open to candidates in USA. Fleetio is a modern software platform that helps organizations manage their fleet operations. The Senior Salesforce Administrator will own the day-to-day health, configuration, governance, and evolution of Fleetio's Salesforce platform, partnering with teams across the organization to deliver scalable solutions, maintain integrations, improve data quality, and drive user adoption.
Responsibilities
- Translate stakeholder requirements into scalable, best-practice solutions, with a bias toward long-term maintainability over one-off fixes
- Build and maintain Salesforce configuration, including Flow, validation rules, approval processes, assignment rules, custom objects and fields, record types, page layouts and dynamic forms, Lightning pages, apps and actions, mobile administration, custom settings, reports, and dashboards
- Support all aspects of user and license management — new user setup and deactivation, roles, profiles, permission sets, public groups, org-wide defaults, and sharing rules
- Improve Salesforce data quality through duplicate and validation rules, automation, and regular data audits
- Administer Salesforce-connected GTM applications, including Workato, Outreach, Gong, Marketo, ZoomInfo, and others, with responsibility for sync troubleshooting, user/licensing support, vendor escalation, and integration health
- Serve as the escalation point for complex Salesforce support issues spanning Flow, automation, integrations, and data, diagnosing root causes and implementing permanent fixes
- Run proactive platform maintenance: seasonal release readiness, security and permission audits, Health Check and Optimizer remediation, technical debt cleanup, and retirement of unused configuration
- Identify underutilized Salesforce capabilities and recommend where native functionality can replace manual work or avoid unnecessary third-party tools
- Contribute to the platform roadmap by sizing requests, surfacing trade-offs, and flagging when a quick win will create downstream cost
- Partner with Product and Engineering to bring product data into Salesforce and make it usable for reporting and automation
- Monitor and drive user adoption through training, enablement materials, and clear communication of platform changes
- Maintain technical documentation so that solutions are understandable, supportable, and transferable across the team
Skills
- 5+ years of hands-on Salesforce administration experience, including significant time in Sales Cloud
- Salesforce Certified Administrator required
- Deep declarative expertise — Flow is your primary tool, and you know when a problem calls for Apex instead
- Working knowledge of Salesforce security and sharing architecture: roles, profiles, permission sets, OWD, sharing rules, and field-level security
- Hands-on Salesforce data management experience using Data Loader or similar, including bulk imports, upserts, deduplication, mass updates, and migrations
- Comfortable writing SOQL and building reports — you can investigate a data question yourself rather than waiting on someone else
- Working knowledge of Salesforce APIs, connected apps, and integration users, including the ability to diagnose common sync failure patterns
- Experience with release management and DevOps practices in a multi-sandbox environment, including UAT, regression testing, release validation, and source-driven deployment tooling such as Gearset
- Experience in a revenue or GTM systems environment supporting Sales, Marketing, Customer Success, and/or Partner teams
- Strong requirements-gathering and stakeholder communication skills, including the ability to explain design trade-offs to non-technical audiences
- Demonstrated judgment around change management and governance — you ship carefully and document what you build
- Service Cloud and Experience Cloud/Partner Community experience is a strong plus
- Advanced Administrator and/or Platform App Builder strongly preferred
- Familiarity with IPaaS such as Workato is a plus
- Ability to read Apex and understand triggers is a plus; writing it is not required
Benefits
- Multiple health/dental coverage options (100% coverage for employee, 50% for family)
- Vision insurance
- Incentive stock options
- 401(k) match of 4%
- PTO - 4 weeks (increases at year two!)
- 12 company holidays + 2 floating holidays
- Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid)
- FSA & HSA options
- Short and long term disability (short term 100% paid)
- Community service funds
- Professional development funds
- Wellbeing fund - $150 quarterly
- Business expense stipend - $125 quarterly
- Mac laptop + new hire equipment stipend
- Fully stocked kitchen with tons of drinks & snacks (BHM only)
- Remote working friendly since 2012
Company Overview
Company H1B Sponsorship