Note: The job is a remote job and is open to candidates in USA. NetBox Labs helps companies build and manage complex networks through network automation products and open source platforms. The Senior Sales Operations Manager will drive operational rigor across the global sales organization by improving forecasting, pipeline management, territories, account coverage, rep productivity, reporting, and sales processes. The role will also partner with Revenue Operations, Finance, Enablement, and Sales leadership on planning, systems, automation, and data-driven execution.
Responsibilities
- Partner with Sales leadership and Revenue Operations Managers to manage and continuously improve forecasting, pipeline management, and sales operating cadences
- Build and maintain reporting that provides visibility into pipeline coverage, conversion, sales productivity, attainment, deal progression, and forecast accuracy
- Analyze sales performance to identify trends, risks, bottlenecks, and opportunities to improve execution
- Support territory design, account segmentation, capacity planning, and account ownership processes
- Partner with Sales leadership on quarterly and annual planning, including targets, coverage models, and resource allocation
- Drive consistent sales processes and stage management across the organization, including opportunity hygiene and pipeline inspection
- Develop dashboards, scorecards, and analyses that enable sales leaders to make faster, data-driven decisions
- Partner with Finance and Revenue Operations on quota, headcount, productivity, and performance analysis
- Support the operational rollout of new sales processes, programs, and initiatives
- Identify opportunities to simplify seller workflows and improve rep productivity through process, automation, and technology
- Partner with Enablement to translate process changes and operational insights into seller training and adoption
- Maintain documentation for sales processes, rules of engagement, territory structures, and operating cadences
- Serve as a trusted operational partner to Sales leadership and frontline managers
Skills
- 4+ years in Sales Operations, Revenue Operations, or GTM Strategy & Operations at a B2B SaaS company, including time at sub-$50M ARR where you built the process rather than inherited it
- Owned the forecast and pipeline motion end to end, including territory and quota design, coverage modeling, and rep productivity analysis
- Strong understanding of SaaS sales metrics, pipeline dynamics, conversion, coverage, and rep productivity
- Deep hands-on HubSpot and Salesforce including the ability to pull, model, and QA your own data without waiting on analytics
- Built the reporting layer that sales leadership and the CFO actually run the business on, not dashboards that go unopened
- Partnered directly with a CRO or VP Sales as a thought partner, and with frontline managers as a coach on their own numbers
- Used AI and automation to remove manual work from the seller's day, with a specific example you can walk through
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