Note: The job is a remote job and is open to candidates in USA. Synthesia is seeking a Senior Sales Operations Analyst to help its sales organization operate efficiently and scale. The role owns go-to-market systems, data, and processes, supports forecasting and planning, and delivers insights to sales leadership in partnership with Sales, Finance, and RevOps.
Responsibilities
- Drive reporting & analytics — Build and maintain dashboards for pipeline, forecast, quota attainment, and funnel conversion; deliver regular reporting to sales leadership
- Support forecasting — Prepare and validate the data behind weekly/monthly/quarterly forecast calls
- Design sales processes — Improve territory planning, lead routing, deal desk operations, and quote-to-cash workflows
- Support compensation & quota planning — Model commission plans, calculate payouts, and assist with quota-setting analysis alongside Finance
- Partner cross-functionally — Work with Marketing, Customer Success/RevOps, and Finance on GTM efficiency initiatives and shared reporting needs
- Identify and troubleshoot — Proactively spot process breakdowns or data issues and drive fixes
Skills
- 3–5+ years in a Sales Operations, Revenue Operations, or Business Analyst role
- Strong hands-on experience with Salesforce
- Advanced Excel/Google Sheets skills
- Track record of building reporting and forecasting models used by sales leadership
- Comfortable working cross-functionally with Sales, Finance, and Marketing stakeholders
- Strong analytical and process-improvement mindset — able to translate messy data into clear recommendations
- Excellent communication skills; able to present findings to senior stakeholders
- SaaS experience
- Admin-level configuration
- SQL and/or BI tool experience (Tableau, Looker, Omni)
- Experience at a fast-growing technology company
- Familiarity with AI or video tools
Benefits
- Equity
- Hybrid work arrangement
Company Overview