Note: The job is a remote job and is open to candidates in USA. Egnyte is a secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. The Senior Solutions Engineer will act as the technical liaison between Sales, Product, Marketing, and AEC customers, leading customer pilots and POCs while mentoring newer team members.
Responsibilities
- Lead Technical Engagements: Independently lead complex customer engagements and Proof-of-Concepts (POCs) with clear execution plans. You will configure hands-on configurations of Egnyte and third-party integrations, ensuring a perfect technical fit
- Speak to Business Outcomes: Understand that Egnyte’s primary users are line of business (LOB), not IT, and the best SEs are able to bridge the gap between non-technical and technical audiences
- Industry Consulting: Leverage your background in IT, Engineering or Construction to act as a trusted advisor. You will proactively identify technical roadblocks related to large file handling, site-to-office synchronization, and remote collaboration
- Solution Design: Prepare and deliver tailored presentations and solution proposals. You will map specific client business requirements into effective technical solutions
- Market Intelligence: Maintain deep knowledge of the AEC competitive landscape (e.g., Autodesk Construction Cloud, Procore, Bentley). You will evaluate deal relevance based on Egnyte's GTM strategy and provide insights to your sales team
- Cross-Functional Impact: Collaborate effectively with Egnyte Product and Engineering to share industry insights that shape the roadmap. You will also provide guidance to teammates to support customer success across the growing AEC scope of work
- RFx Responses: Lead the technical response for RFIs/RFPs
Skills
- 4+ years of relevant experience in some combination of Sales Engineering, Technology (IT and/or AEC industry technology) and AEC industry experience
- This role is NOT a programming role. Hobbyist or light coding experience can be beneficial, but applicants who expect to utilize their developer experience heavily need not apply
- Consultative Selling: Strong experience with process-centric solution selling (value-selling). You can confidently work with all levels of customer roles, from the BIM Manager to the CIO, CTO, and CISO
- Broad knowledge of SaaS, infrastructure, network (bandwidth/latency impact on CAD), authentication (SSO/AD), and data governance
- Ability to deliver executive-ready pitches that align to customer goals and handle objections in real-time with confidence
- Technical familiarity with core AEC design and collaboration tools is preferred. Specifically: AutoCAD, Revit, Civil3D, Navisworks, Bluebeam, Procore or ACC is highly desired
Benefits
- Flexible hours and generous time off (RTO, Responsible Time Off) to help support your work-life balance
- Paid holidays and sick time
- 401(k) with company match
- Health Savings Account (HSA) with a generous employer contribution and Flexible Spending Account (FSA) options
- Up to 12wks of paid Parental and 10wks Adoption Leave to help you grow your family
- Modern and collaborative offices located in Draper, UT; Raleigh, NC; Mountain View, CA; and Poznan, Poland
- Gym, cell phone, and internet reimbursement
- Free well-being apps such as Spring Health for Guardian are offered, as well access to our Employee Assistance Program (EAP)
- Perks include discounted pet insurance, electronics, theme park tickets, travel, plus more
- Your own Egnyte account with lifetime access
- HealthJoy – a benefits navigation app that lets you access your benefits and get answers to your questions all in one place
- One Medical virtual care, providing you with healthcare access across the country
Company Overview
Company H1B Sponsorship