Note: The job is a remote job and is open to candidates in USA. GitLab is the intelligent orchestration platform for DevSecOps, and they are seeking a Senior Revenue Analytics Analyst to improve pre-sales engagement and analyze customer data. The role involves collaborating with various teams to build analytics solutions that drive insights and support sales strategies.
Responsibilities
- Partner with Solution Architect, Sales Strategy, Ecosystem, and other Go-To-Market stakeholders and teammates to translate questions about pre-sales engagement, consumption, pipeline, and sales efficiency into clear analytical requirements
- Design and build AI and analytic solutions that provide actionable insights for trial management, win rates, adoption, conversion, and overall sales metrics
- Craft well-structured, maintainable solutions in both business intelligence and AI tools that follow internal standards and make it easy for customer-facing teams to monitor performance and take action
- Partner with operational and data teams to define requirements for stakeholders and engagement data models, shaping how data is collected, structured, and made available for analysis
- Use segmentation, cohort analysis, and experimentation techniques, such as A/B testing, to inform scaled engagement strategies and forecast the impact of digital programs
- Serve as a subject matter expert in sales analytics by sharing best practices, documenting logic and methodologies, and providing guidance to help partners and other analysts use data to make better decisions
Skills
- Experience in analytics roles focused on pre-sales motions and SaaS, including analyzing customer engagement, adoption, and health across the customer lifecycle
- Background combining data from multiple customer and go-to-market systems to create a unified view of pre-sales and Partner engagements and outcomes
- Proficiency writing complex SQL queries with joins, aggregations, common table expressions, and conditional logic to support reporting and in-depth analysis
- Drive analysis of pipeline, pre-sales engagements, trial success rates, and other sales metrics using SQL and Python to uncover trends, risks, and opportunities
- Collaborate closely with Sales, Field Operations / RevOps, Finance, and Customer Success partners to translate business needs into scalable analytical solutions and tools
- Partner with teammates to define the quality, structure, and usability of sales data in partnership with central data teams, ensuring consistency across Snowflake, dbt models, and other data sources where relevant
- Ability to translate complex pre-sales and sales questions into clear analytical approaches, and to communicate findings and recommendations in a concise, accessible way to both technical and non-technical audiences
- Experience collaborating with cross-functional partners such as Solution Architects, Customer Success, Strategy, Marketing, Product, and Sales in a remote, distributed environment
- Attention to data quality, consistency, and performance, with a habit of documenting assumptions, logic, and edge cases clearly
- Openness to experimenting with new tools and methods, including generative AI and experimentation techniques, and to applying transferable skills from related analytics or data roles
Benefits
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
Company Overview