Note: The job is a remote job and is open to candidates in USA. Ellucian is a higher education technology company that provides AI-powered SaaS and cloud solutions to colleges and universities worldwide. The Senior Project Manager will lead concurrent CRM and ERP SaaS implementations, managing complex projects across their full lifecycle while coordinating stakeholders, resources, risks, budgets, and delivery outcomes. The role also involves cross-functional leadership, customer engagement, status communication, and mentoring less-experienced project managers.
Responsibilities
- Lead multiple projects through all phases of the Ellucian Implementation Methodology, from initiation and planning through execution, delivery, and close, ensuring successful outcomes
- Develop and maintain strong working relationships with team members, client stakeholders, and peers
- Apply project management disciplines—quality, risk, resource, and change management—while ensuring projects are delivered on time, within scope, and on budget
- Clearly communicate plans, roles, milestones, and constraints to all stakeholders
- Anticipate risks, identify opportunities, and lead proactive solutions to keep projects on track
- Drive team status meetings, track dependencies, and ensure milestones are met
- Serve as the primary point of contact between internal and external stakeholders
- Provide leadership updates with clear, concise project status summaries
- Negotiate trade-offs across time, cost, and scope while maintaining high customer satisfaction
- Lead cross-functional teams through challenges, mitigating risks and ensuring alignment
- Build team cohesiveness through leadership, mentoring, and motivating team members
Skills
- 5+ years experience in leading CRM or ERP SaaS implementation projects
- Proven ability to manage financial and resource forecasts, ensuring project plans remain accurate throughout the lifecycle
- Track record of driving customer satisfaction and accurate revenue recognition through timely reviews of time sheets, expense reports, and billing documents
- Experience leading projects in a matrix-management environment
- Ability to partner with the Customer Relations team, providing expertise during the sales cycle and demonstrating the value of project management services
- Experience mentoring and guiding less-experienced Project Managers
- Certifications in cloud and project management methodologies (PMP, Agile, etc.)
Benefits
- Comprehensive health coverage: medical, dental, and vision
- Flexible time off
- Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
- 401k w/ match & BrightPlan - to help you save for the future
- Parental Leave
- 5 charitable days to support the community that supports us
- Telemedicine
- Headspace Care (mental health)
- Wellbeats (virtual fitness classes)
- RethinkCare & Wellthy– caregiver support
- Diversity and inclusion programs which provide access to internal employee resource groups
- Employee referral bonuses to encourage the addition of great new people to the team
- Education Assistance Program
- Professional development opportunities
- LinkedIn Learning
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