Note: The job is a remote job and is open to candidates in USA. MongoDB is a data platform company that helps organizations modernize workloads, build applications, and adopt AI. The Senior Project Manager will lead complex customer-facing Professional Services engagements, owning delivery strategy, execution, governance, risks, financial accountability, and business outcomes while partnering with executives and cross-functional teams.
Responsibilities
- Lead complex Professional Services engagements from kickoff through closeout, maintaining continuity, accountability, and focus on value realization
- Own delivery accountability for customer requirements, execution, and business outcomes, keeping work aligned to customer priorities
- Drive alignment, planning, and execution using industry-standard delivery practices across scope, schedule, milestones, risks, dependencies, governance, and success measures
- Serve as the primary interface to the customer executive sponsor and own financial accountability for overall engagement health
- Shape and structure delivery and scope by clarifying objectives, guiding priorities and tradeoffs, and translating business goals into an executable delivery approach
- Partner closely with customer stakeholders and MongoDB account, services, and technical teams to build alignment, remove blockers, and sustain momentum
- Balance customer outcomes with business objectives, using sound judgment to manage risk, commercial awareness, resource efficiency, and overall engagement health
- Lead governance cadences, including executive reviews and quarterly business reviews, to reassess priorities and keep resources focused on the highest-value work
Skills
- 8+ years in a project manager or delivery leader role, with a proven track record of leading projects for enterprise-scale clients in a SaaS product company
- Strong executive communication and leadership skills, with credibility across senior customer stakeholders and internal cross-functional teams
- Strong command of delivery fundamentals, including scope management, milestone planning, dependency management, risk management, executive reporting, and escalations
- Comfort operating in technical environments, paired with strong Professional Services business acumen across delivery economics, resource planning, commercial awareness, and engagement health
- Demonstrated problem-solving ability, strong judgment, and comfort navigating ambiguity, tradeoffs, and complex delivery decisions
- Proven leadership delivering outcomes across cross-functional teams and customer stakeholders, with the ability to influence, align, and drive accountability without direct authority
- Experience leading database, cloud, modernization, or software delivery initiatives
- Familiarity with MongoDB products, services, and common customer transformation journeys
- Familiarity with AI and Agentic application architectures, ecosystem services, and emerging customer use cases
- Practical experience leading the delivery of AI-integrated projects
Benefits
- Equity
- Participation in the employee stock purchase program
- Flexible paid time off
- 20 weeks fully-paid gender-neutral parental leave
- Fertility and adoption assistance
- 401(k) plan
- Mental health counseling
- Access to transgender-inclusive health insurance coverage
- Health benefits offerings
- Employee affinity groups
- Fertility assistance
- A generous parental leave policy
Company Overview
Company H1B Sponsorship