[Remote] Senior Project Manager (Implementations)

Note: The job is a remote job and is open to candidates in USA. Raintree Systems develops therapy technology and is hiring a Senior Project Manager to lead client implementation projects. The role owns delivery from kickoff through go-live and handoff, coordinating clients and cross-functional teams while managing timelines, budgets, scope, risks, resources, and client satisfaction.

Responsibilities

• Project Ownership: Lead projects from planning through delivery, managing timelines, milestones, resources, budgets, and dependencies
• Client Leadership: Serve as the primary client contact, set clear expectations, manage relationships, and hold clients accountable for required decisions, resources, and deliverables
• Cross-Functional Leadership: Coordinate across Professional Services, Product, Engineering, Support, Sales, and other teams to drive alignment and execution
• Proactive Risk Management: Identify risks, issues, and resource gaps early and take action to resolve them before they impact delivery
• Scope & Financial Management: Manage projects to the signed SOW and budget, identify scope creep, push back when necessary, and coordinate accurate Change Orders
• Resource Management: Ensure projects are appropriately staffed and proactively address resource or performance concerns
• Communication: Provide clear project status, risks, decisions, and recommendations to clients and leadership
• Continuous Improvement: Identify and implement improvements to project delivery processes, tools, and best practices

Skills

• 7+ years of project management experience, preferably in SaaS, software implementation, or healthcare technology
• Strong technical aptitude and ability to understand software, workflows, integrations, and technical dependencies
• Proven ability to work independently, prioritize effectively, and take initiative without extensive direction
• Strong client-facing, communication, problem-solving, and organizational skills
• Ability to influence and hold stakeholders accountable without direct authority
• Comfortable managing difficult conversations and pushing back when necessary
• Deep knowledge of HL7 integration and other healthcare interoperability standards
• Healthcare or healthcare technology experience is strongly preferred
• Technical experience in Physical Therapy or healthcare technology is strongly preferred
• PMP, CSM, or similar certification is a plus

Benefits

• Remote First
• Paid Time Off
• 11 Paid Holidays
• Year-End Holiday Break
• Health, Dental, Vision, HSA/FSA
• 401K with Company Match
• Disability & Life Insurance
• Employee Assistance Program
• Paid Parental Leave

Company Overview

Raintree is the AI-centric EHR and practice management platform of choice for enterprise and large therapy provider organizations — managing more than 50 million patient visits annually across 8,500+ therapy clinics nationwide. It was founded in 1983, and is headquartered in Chandler, Arizona, US, with a workforce of 201-500 employees. Its website is https://www.raintreeinc.com.

Company H1B Sponsorship

Raintree Systems has a track record of offering H1B sponsorships, with 3 in 2021, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.