Note: The job is a remote job and is open to candidates in USA. BCS Technology International Pty Ltd is seeking an IT Senior Project Manager to lead end-to-end delivery of software development and IT services engagements in the United States. The role manages delivery teams, client relationships, project governance, budgets, quality, process improvement, and pre-sales support while ensuring projects meet scope, schedule, cost, and quality expectations.
Responsibilities
- Own end-to-end delivery of IT software services projects across development, maintenance, and support engagements
- Ensure delivery commitments are met in terms of scope, schedule, cost, and quality
- Manage multiple projects using Agile, Scrum, Waterfall, or hybrid methodologies
- Drive continuous improvement in delivery processes, tools, and standards
- Ensure adherence to SLAs, KPIs, and contractual obligations
- Act as the primary point of contact for client delivery escalations
- Build strong relationships with client stakeholders to ensure high satisfaction and retention
- Conduct regular governance meetings, status reporting, and executive updates
- Identify opportunities for account growth, cross-sell, and up-sell
- Lead cross-functional teams including developers, QA engineers, architects, DevOps, and support engineers
- Plan resource allocation, utilization, and capacity management
- Mentor and coach team members to improve performance and career growth
- Promote a high-performance and collaborative team culture
- Define project plans, milestones, risk mitigation strategies, and quality standards
- Track project progress using project management tools
- Manage risks, issues, dependencies, and change requests
- Ensure compliance with organizational delivery frameworks and best practices
- Manage project budgets, forecasting, revenue tracking, and cost optimization
- Ensure profitability through efficient resource utilization
- Support pricing strategies, estimations, and financial planning
- Ensure compliance with quality standards such as ISO, CMMI, ITIL, or internal frameworks
- Implement process improvements to increase productivity and delivery efficiency
- Drive automation and best practices across development lifecycle
- Support pre-sales activities including solution design, estimations, proposal reviews, and client presentations
- Provide technical and delivery inputs for RFP/RFI responses
- Collaborate with sales teams to win new business opportunities
Skills
- Strong experience in IT software services delivery management
- Knowledge of SDLC methodologies (Agile, Scrum, Waterfall)
- Experience managing distributed and global teams
- Strong stakeholder and client management skills
- Financial acumen including budgeting and forecasting
- Strong risk management and problem-solving capabilities
- Experience with tools such as Jira, Azure DevOps, MS Project, ServiceNow
- • Experience managing IT services in industries such as BFSI, Healthcare, Retail, Telecom, or Technology
- • Experience handling offshore-onshore delivery models
- • Exposure to DevOps, Cloud, Data, AI, or Digital transformation projects
- • Experience in managing large programs or multiple accounts
- • Bachelor's degree in Computer Science, Information Technology, or related field
- • Certifications such as PMP, PRINCE2, Scrum Master, ITIL are advantageous
- • 10–16 years of IT industry experience
- • 5+ years in delivery or program management roles
- Knowledge of cloud, digital, and enterprise technologies is preferred
- • MBA or equivalent qualification preferred
Company Overview
Company H1B Sponsorship