Note: The job is a remote job and is open to candidates in USA. Citrus Health Group is an agency focused on empathetic, patient-centered product commercialization and medical communications. The Senior Project Manager partners with internal stakeholders and clients to plan and execute publications and multichannel medical communications projects, manage timelines and deliverables, and oversee budgets, invoices, and project expenses.
Responsibilities
- Assume overall project-level ownership and responsibility for publication accounts, including determining and refining specifications ahead of project initiation and tracking and maintaining the status of projects and their respective scopes, timelines, budgets, and deliverables
- Proactively manage the account and be responsive to the client’s expectations and needs in project execution on a timely basis
- Draft workflows/timelines (using resources available) and review to ensure they are drafted accurately
- Formally initiate projects within WorkBook and with internal team members, alerting team members when project scope/budget has been approved and work may begin
- Own the integrity and accuracy of the status report and other client deliverables while maximizing the role of other colleagues in the preparation of these documents
- Draft recap of key takeaways for team finalization
- Ensure that client meeting materials (e.g., agenda, slides, meeting minutes, etc.) are accurately prepared
- Assume ownership and responsibility for author relationships and their assigned tasks; remits include distribution and tracking of/follow-up on author responses to (or completion of) invitations, agreements, forms, and drafted or final deliverables; maintaining an archive of all these communications on the Citrus Health Group server (SharePoint)
- Own entries within client project tracking software (e.g., iEnvision, DataVision, PubsHub, PubStrat); remits may include creation and management of project entries, creation of review workflows, maintenance of any project checklists in the system, and final project audit and closure once completed
- Submits information to client databases (Veeva Vault, Zinc) for tracking physician payments, travel, meals, and gifts (Sunshine Act)
- Work with the account team to draft, submit, monitor, and adhere to approved budgets
- Maintain accurate financial spreadsheet(s) to support internal and client needs
- Assume overall project-level ownership and responsibility for WorkBook entries, including creation, updates, monitoring, and closure of budgets; all project invoices; and tracking project expenses and vendor POs
- Draft scope and budget (using Word and WorkBook templates) for any fixed-fee projects, as applicable per client
- Work with teams to submit invoices and accruals in a timely manner consistent with both internal and client-directed SOPs
- Prepare for and be accountable for actions discussed in monthly revenue meetings
- Create vendor POs within WorkBook; initiate/track internal review and approval of PO ahead of PO being provided to vendor
- Prepare work-in-progress and revenue reconciliation monitoring/report updates on a bimonthly or monthly basis and in financial tracking and forecasting across accounts
Skills
- Bachelor's degree
- 4-5 years of experience in project management within a medical communications agency, publications, and/or pharmaceutical company
- **Experience with publication accounts within a medical communications agency and with iEnvision software is required**
- High level of integrity, confidence, and accountability
- Effective organizational skills; attention to detail and timelines; high degree of accuracy
- Excellent financial acumen
- Ability to coordinate and execute multiple tasks in a fast-paced environment
- Ability to evaluate, interpret, and analyze both written and verbal communications
- Ability to coach junior team members in a way that is conducive to their growth
- Understanding of industry guidelines, regulations, and requirements
- Well-developed professional communication skills, including written and interpersonal
- Strong sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
- Ability to master various content management systems
- Working knowledge of Microsoft Office applications (Outlook, Word, PowerPoint, Excel)
- Travel as required
Company Overview
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