Note: The job is a remote job and is open to candidates in USA. Rexel USA is one of the largest distributors of electrical products in the United States, and they are seeking a Senior Project Manager to manage high complex project business. The role involves placing orders, tracking shipments, and ensuring customer satisfaction through effective communication and relationship management.
Responsibilities
- Manage all aspects of high profile/complex projects that require a high level of product knowledge
- Communicate to the customer, expedite OS&Ds (over, short & damaged) and resolve customer issues promptly
- Read through all Purchase Orders to get an understanding of requirements and makes sure terms and conditions are correct
- Works with sales and vendors to obtain additional margin when possible
- Coordinate with vendors, customers and sales teams on pricing, order placement, claims and returned goods, and account management to ensure we are meeting customer expectations
- Expedite backorders to maximize fill rates and customer satisfaction
- Determine vendors and purchase requirements looking for additional pricing advantages and product substitution opportunities to substantially improve the overall profitability of the project
- Manage the delivery schedule, product quality, information updates and back charge
- Proactively seek alternative methods to deliver the project on time and within budget
- Provide timely price quotations, requotes, and/or proposals
- Further deepen customer relationships that may require on-site visits
- Coordinate with project team for documentation requirements such as O&M manuals, Test Reports, submittal packages, and Certificates of Compliance
- May provided training and guidance to entry level Project Managers
- Perform other duties as assigned
Skills
- 7+ years of quotation, project management, or customer service experience
- High School or GED - Required
- Ability to effectively communicate with customers and peers
- Knowledge of Microsoft Outlook, Word, Excel and Power Point
- Must possess an entrepreneurial spirit, be self-motivated and enthusiastic about the business
- Must possess the capacity to function effectively and multi-task in a demanding and time sensitive environment
- Must be detail oriented and possess excellent organizational and time management skills
- Must be analytical and able to solve problems
- Ability to drive results
- Experience in electrical distribution industry preferred
Benefits
- Medical, Dental, and Vision Insurance
- Life Insurance
- Short-Term and Long-Term Disability Insurance
- 401K with Employer Match
- Paid vacation and sick time
- Paid company holidays plus flexible personal days per year
- Tuition Reimbursement
- Health & Wellness Programs
- Flexible Spending Accounts
- HSA Accounts
- Commuter Transit Benefits
- Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
- Employee Discount Programs
- Professional Training & Development Programs
- Career Advancement Opportunities – We like to promote from within
Company Overview
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