Note: The job is a remote job and is open to candidates in USA. DevAnalytic365 partners with businesses to fully leverage Microsoft Technologies, enhancing operational efficiency and supporting sustainable growth. They are seeking a Senior Project Manager to lead and deliver complex Microsoft Dynamics 365 ERP projects, focusing on Finance & Operations, CRM, and the broader Microsoft technology stack.
Responsibilities
- Lead the full project lifecycle of Microsoft Dynamics 365 F&O, CRM optimization and implementation projects
- Build and maintain superior client relationships, acting as a trusted partner and primary contact for all project communications
- Develop and manage comprehensive project plans, timelines, and resource allocations
- Serve as senior project leader responsible for scope, risk, quality, change management, and schedule
- Manage and execute on project budgets and change orders
- Provide strategic oversight and governance throughout project execution, including scope control and change management
- Facilitate collaboration between cross-functional teams of solution architects, consultants, developers, and analysts across multiple time zones
- Coordinate efforts between internal teams, external vendors, Microsoft partners and client internal teams to ensure smooth collaboration
- Ensure delivery quality by maintaining accurate project documentation, including statements of work (SOW), RAID logs, and test plans, DevOps updates, etc
- Manage and conduct steering committee meetings providing clear, concise executive status reporting
- Manage multiple simultaneous projects in a fast-paced environment while balancing competing priorities
- Establish exceptionally strong, trust-based customer relationships with key client stakeholders
- Serve as the primary point of contact for all client stakeholders
- Partner with stakeholders to set direction, define priorities, and align on goals
- Communicate effectively with senior management, including C-level executives, SMEs, and IT teams
- Proactively manage and align client expectations with project deliverables and success criteria
- Identify, assess, and mitigate project risks and issues to prevent escalations
- Implement robust quality assurance processes and governance frameworks
- Maintain risk registers and track resolution activities to closure
- Ensure compliance with company methodologies, standards, and best practices
- Foster continuous improvement of delivery processes and methodologies
- Administer and control scope changes in alignment with project objectives
- Collaborate effectively with functional and technical delivery teams
- Facilitate knowledge transfer and ensure comprehensive documentation
- Coordinate team resources to meet deliverables on time and to specification
- Provide mentorship, support, and first-line escalation for project-related concerns
Skills
- Bachelor's degree in Business, Information Technology, or a related field, or equivalent work experience
- Project Management Professional (PMP) certification required
- Minimum 7 years' professional services project management experience in enterprise technology delivery
- 5 years' experience successfully managing ERP, CRM, or Cloud solutions with strong preference for Microsoft Dynamics 365
- 3 years' experience directly managing Microsoft Dynamics 365 F&O implementations/optimizations
- Proven experience leading cross-functional teams of 10 to 20+ consultants on complex multi-platform projects
- Proven track record delivering complex ERP projects on time, within scope, and on budget
- Experience managing projects with offshore and onshore resources
- Language Skills: English required; French is an asset
- Exceptional client-facing skills with the ability to engage and influence C-level executives
- Expert-level experience with project management methodologies (Agile, Scrum, Waterfall, hybrid)
- Advanced proficiency with Azure DevOps or equivalent project management tools
- Strong analytical and strategic problem-solving capabilities with business and technical acumen
- Deep knowledge of ERP delivery methodologies (Sure Step, Success by Design, FastTrack, etc.)
- Broad understanding of Microsoft Dynamics 365 F&O modules; familiarity with Customer Engagement (CE) or Business Central is a plus
- Ability to bridge technical and business stakeholders effectively
- Proven leadership, team-building, and decision-making skills
- Knowledge of data migration and system integration approaches
- Ability to work independently while managing multiple priorities simultaneously
- High attention to detail with strong organizational skills
- Certified Scrum Master (CSM) certification
- Azure fundamentals certification
- Experience leveraging AI tools and technology (e.g., Copilot, ChatGPT) to improve project documentation, analysis, and productivity
Benefits
- Competitive compensation and a comprehensive benefits package, including an Employee Assistance Program (EAP)
- Generous vacation
- Remote work model that allows for work-life balance
Company Overview