Note: The job is a remote job and is open to candidates in USA. DoubleVerify is a digital performance solutions company that provides transparency and data-driven insights into digital advertising quality and effectiveness. The Senior Technical Programmatic Account Manager will manage client campaigns, serve as the primary post-sale contact, analyze performance, collaborate across teams, and identify upselling and campaign expansion opportunities.
Responsibilities
- Leveraging Scibids AI technology, manage Pilot campaigns during testing phase & BAU campaigns after client is scaled
- Monitor and troubleshoot campaign setup and performance within DSPs and ensure campaigns run effectively and smoothly
- Be the main point of contact for assigned clients, providing day-to-day support
- Maintain consistent client communication to ensure satisfaction and address any questions or concerns
- Provide general education, campaign insights and performance recommendations regularly
- Collaborating closely with the Pre-Sales team on net new clients to help ensure seamless onboarding and enhancing campaign setups
- Working with the Scibids solutions team to get answers, debug issues and solve potential roadblocks
- Liaise with internal Scibids and DV stakeholders like Sales and Client Partner teams
- Lead performance impact review sessions, campaign wrap-ups & standard reporting, proving the ROI of Scibids & why we are a focal point of their plan
- Analyze key performance metrics and provide strategic optimization suggestions and new ideas based on results
- Strategize & upsell to grow and develop existing client business and win net new business
- Contribute to the scaling of successful pilots into BAU engagements and identify opportunities for campaign expansion and recommend new insertion orders
- Introduce clients to new Scibids product features and enhancements
Skills
- Professional experience (3 to 5 years) in programmatic trading, analytics or customer success/account manager team in the programmatic space
- Has experience in at least 2 of the following DSP's DV360, The Trade Desk, Xandr, Amazon or Yahoo. Meta & Google Ads also beneficial
- Strong written and verbal communication skills
- Detail-oriented with an ability to prioritize projects/tasks simultaneously and to completion
- A can-do attitude to provide energy, drive and enthusiasm
- Ambition to grow your career as the team scales
Benefits
- Bonus/commission (as applicable)
- Equity
- Benefits
Company Overview
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