Note: The job is a remote job and is open to candidates in USA. Nscale is a company focused on next-generation AI infrastructure deployments, and they are seeking a highly technical Senior Program Manager to lead operational intelligence, analytics, automation, and process standardization initiatives. The role involves building scalable operational systems to enhance visibility, execution efficiency, and governance across AI infrastructure deployment programs.
Responsibilities
- Build and maintain operational dashboards, reporting systems, and program analytics that provide real-time visibility into AI infrastructure deployment activities
- Consolidate deployment schedules, vendor milestones, risks, and operational data into centralized program management workflows and tools
- Use data-driven insights to support forecasting, operational reviews, escalation management, and executive decision-making
- Leverage AI agents, automation platforms, and workflow tooling to improve reporting, coordination, documentation, and operational efficiency
- Generate standardized operational artifacts including readiness reviews, risk summaries, RACIs, status reporting, and deployment tracking metrics
- Define and improve scalable deployment processes, governance models, operational playbooks, and infrastructure delivery standards
- Identify operational bottlenecks and drive continuous improvement initiatives that improve execution consistency, scalability, and deployment efficiency
- Partner with engineering, deployment, and operations teams to improve systems integration, workflow automation, and operational effectiveness
Skills
- 6–8+ years of experience in technical program management, software engineering, infrastructure operations, systems engineering, or related technical fields
- Strong background in operational analytics, automation, workflow optimization, and program management tooling
- Proven experience building dashboards, reporting systems, operational frameworks, or workflow automation platforms
- Strong analytical and problem-solving skills with the ability to translate operational data into actionable insights
- Experience working in complex, fast-paced, and highly cross-functional technical environments
- Familiarity with project and workflow management platforms such as Jira, Smartsheet, Asana, Monday.com, or ServiceNow
- Excellent communication and executive stakeholder management skills
- Experience with GPU, AI, HPC, cloud, or large-scale infrastructure environments
- Experience using AI agents, LLM workflows, or automation tooling in operational environments
- Familiarity with deployment orchestration, commissioning, and infrastructure lifecycle operations
- Experience with Python, SQL, APIs, scripting, or data analytics tooling
- Experience building operational governance models and scalable deployment frameworks
- Experience working with hyperscalers or enterprise-scale infrastructure organizations
Benefits
- Bonus
- Equity
- Commission programs
- Medical
- Dental
- Vision
- Flexible paid time off
- Parental leave
- Retirement plan participation
Company Overview