Note: The job is a remote job and is open to candidates in USA. IBM Software develops AI-powered, cloud-native products, and its Confluent team is seeking a Senior Technical Program Manager for the Business Technology/CIO organization. The role leads complex cross-functional programs involving new product introductions, Quote-to-Cash capabilities, enterprise applications, and IT integrations while improving delivery predictability and operational readiness.
Responsibilities
- Lead large, complex, cross-functional programs from planning through execution and delivery
- Partner with Business Technology, Product, Engineering, and operational teams to define scope, clarify business value, and translate goals into structured roadmaps
- Drive programs supporting new product introductions (NPI), especially where Quote-to-Cash systems and enterprise platforms are critical downstream dependencies
- Coordinate initiatives involving enterprise applications and IT systems integrations, including support for integration efforts tied to IBM and other strategic business changes
- Build and maintain integrated program plans, timelines, milestones, and communication rhythms across multiple teams and functions
- Identify risks, dependencies, blockers, and trade-offs early, and drive clear decision-making to keep programs on track
- Create visibility for stakeholders and leadership through consistent status updates, execution dashboards, and clear reporting on progress, issues, and outcomes
- Partner with teams to improve delivery predictability, execution rigor, and operational readiness across programs
- Help establish scalable program management practices, governance mechanisms, and cross-functional planning processes within the Business Technology organization
- Develop a strong understanding of Confluent’s business processes, enterprise systems landscape, and technical constraints in order to influence priorities and execution strategy
Skills
- • 7+ years of experience in Technical Program Management, Program Management, or related roles within software, SaaS, or enterprise systems environments
- • Proven track record delivering large-scale, cross-functional programs, managing multiple stakeholders, risks, dependencies, and parallel initiatives
- • Strong expertise in Agile program management tools and practices, including Jira for workflow management, tracking deliverables, and reporting progress
- • Excellent communication and stakeholder management skills, with the ability to influence outcomes and build alignment across technical, operational, and executive audiences in a matrixed organization
- • Highly collaborative and execution-focused, with strong attention to detail, experience working with globally distributed teams, and a bias for action in fast-paced, ambiguous environments
- Master's Degree
- • Experience within Enterprise/Business Technology environments, including CIO or internal platform organizations, with familiarity across systems such as Salesforce, ERP, billing, and IT engineering platforms
- • Strong understanding of end-to-end enterprise processes and delivery, including Quote-to-Cash, product launch support, and close partnership with Product and Engineering for planning and execution
- • Data-driven program management expertise, including dashboarding/reporting (e.g., SQL, JQL, BigQuery), solid grounding in program management frameworks, and exposure to large-scale initiatives such as M&A or IT integrations (certifications a plus)
Benefits
- Opportunities to learn, grow, and make an impact on a global scale
- Tools and opportunities to advance your career
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