Note: The job is a remote job and is open to candidates in USA. SCAN is a nonprofit health organization dedicated to improving care for older adults through health plans and care delivery models. The Senior Program Manager - Access to Care oversees multiple programs and enterprise-level strategic initiatives, leading cross-functional teams, managing resources and budgets, monitoring performance, and mitigating risks. The role advances health plan performance, provider partnerships, market growth, and access to care within an HMO model.
Responsibilities
- Execute and oversee programs that meet the needs of the organization, maintaining a high-level view to ensure alignment with enterprise strategy and accountable execution
- Participate in all aspects of program delivery, including planning, budgeting, staffing, and performance
- Promote the program throughout the organization and tracks engagement
- Supervise the work of program or project staff to ensure that work in completed on time or in accordance with established standards or specifications
- Evaluate program effectiveness by collecting and analyzing data in support of key performance metrics
- Ensure that activities are in compliance with organizational policies and any relevant external regulations
- Provide reports and updates to senior leadership or other stakeholders
- Serves as leader of authority with expert-level knowledge health plan market management and improving access to care within a HMO model
- Makes authoritative decisions and recommendations
- Plan, organize, and guide projects and matrixed employees
- May be called on to consult in other areas as needed
- Anticipate and mitigate risks across program initiatives, advising senior leadership on project dependencies, barriers, and potential solutions
- Take ownership of special projects and strategic efforts, proactively identifying opportunities to drive value and performance improvements in provider performance, market success, and operational effectiveness
- Collaborate closely with internal teams to integrate strategy with operations, ensuring cross-functional alignment and operational readiness
- We seek Rebels who are curious about AI and its power to transform how we operate and serve our members
- Actively support the achievement of SCAN’s Vision and Goals
- Other duties as assigned
Skills
- Bachelor's Degree or equivalent experience
- 5-7 years of related experience with a health plan, managed care, or other healthcare related organization
- 5 years of leadership experience. Strong management skills. Ability to develop and mentor others. Skilled to develops others
- Optimizes Work Processes - Designs processes that allow managing from a distance
- Business Insight - in-depth understanding of the business
- Excellent verbal and written communication skills. Translates enterprise vision into clear strategic priorities. Builds communication that is relevant to the audience
- Ability to build collaborative relationships
- Detail oriented. Ability to meet deadlines
- Advanced project management skills
- Microsoft Office Suite (Word, Excel, Access, PowerPoint, Outlook, Teams), Visio, and SQL at advanced skill level
Benefits
- Mostly Remote with Occasional Travel
- An annual employee bonus program
- Robust Wellness Program
- Generous paid-time-off (PTO)
- Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday
- Excellent 401(k) Retirement Saving Plan with employer match and contribution
- Robust employee recognition program
- Tuition reimbursement
Company Overview
Company H1B Sponsorship