Note: The job is a remote job and is open to candidates in USA. Presidio is a technology solutions company focused on AI-driven analytics, cloud solutions, cybersecurity, digital transformation, and next-generation infrastructure. The Senior Program Manager will drive the coordinated delivery and governance of strategic programs across Presidio's AI Solutions portfolio, managing cross-functional execution, risks, budgets, communications, and executive reporting. The role also supports strategic planning and mentors program staff to improve delivery maturity.
Responsibilities
- Develop and maintain integrated program plans, roadmaps, and dependency maps across SEG strategic initiatives
- Coordinate cross-functional execution across Solutions Engineering, Engineering, Product, Sales, and Marketing teams
- Establish and run program governance including steering committees, executive reviews, and status reporting
- Identify, escalate, and manage program-level risks, issues, and change requests
- Partner with Finance and Product Management to track program budgets, ROI, and value realization metrics
- Prepare executive-ready program updates, dashboards, and decision briefs for senior leadership
- Drive program-level continuous improvement including retrospectives, lessons learned, and process enhancements
- Coordinate program communications across stakeholders, ensuring clarity, alignment, and timely information flow
- Support strategic planning cycles including annual planning, quarterly business reviews, and portfolio prioritization
- Mentor and coach project managers and junior program staff across SEG to elevate delivery maturity
Skills
- 8-12 years of experience in program or portfolio management, preferably in technology, AI/ML, or managed services environments
- Demonstrated experience managing complex, multi-workstream programs with executive-level visibility
- Proficiency with program management and collaboration tools such as Jira, Confluence, Smartsheet, Power BI, or equivalent
- Exceptional organizational and planning skills; ability to manage complexity across multiple programs and stakeholders
- Executive-level communication skills; ability to synthesize complex information into clear, actionable narratives
- Strong leadership presence with the ability to influence and align senior stakeholders without direct authority
- Financial and analytical fluency; ability to interpret program financials, ROI, and value metrics
- Comfort operating in a fast-paced, ambiguous environment with evolving priorities
- Coaching orientation with a desire to elevate the capability of others
- Familiarity with program and portfolio management methodologies including Agile, SAFe, and hybrid delivery models
- Familiarity with AI/ML solution delivery lifecycles and the unique governance needs of AI programs
- Familiarity with strategic planning, portfolio prioritization, and investment governance frameworks
- PMP, PgMP, or SAFe certification preferred
- Bachelor's degree in Business, Information Technology, or related field — or equivalent experience
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