Note: The job is a remote job and is open to candidates in USA. Lenovo is a global technology company offering devices, infrastructure, software, solutions, and services. The Senior Program Manager leads enterprise strategic initiatives, executive governance, performance management, cross-functional alignment, and value realization across business groups and corporate functions. The role also develops business management systems, scorecards, and insights to improve enterprise decision-making and services business outcomes.
Responsibilities
- Lead the PMO for high-priority initiatives sponsored by the Group COO or GOO leadership, coordinating execution across business groups and corporate functions
- Establish governance frameworks, operating rhythms, decision forums, and accountability mechanisms to improve enterprise-wide execution
- Facilitate alignment among stakeholders with competing priorities and organizational objectives
- Support executive leadership through structured problem-solving, strategic assessments, and actionable recommendations
- Design and continuously improve Business Management System (BMS) mechanisms to monitor business health, strategic priorities, risks, and execution progress
- Develop executive scorecards and KPI frameworks that link strategic objectives to measurable outcomes
- Establish consistent processes for commitment tracking, action closure, issue escalation, and follow-through across GOO leadership forums
- Enable structured information exchange among GOO, business groups, and Sales organizations by translating tower inputs into relevant, decision-ready insights
- Maintain a strong understanding of Lenovo’s services portfolio, business model, customer needs, competitive environment, and growth drivers
- Provide services-domain context to help GOO leadership interpret performance, identify emerging opportunities and risks, and determine where GOO support can create the greatest value
- Differentiate among program delivery, adoption, and realized business value, providing leadership with a balanced view of progress and financial returns
- Identify opportunities for process improvement, analytics, automation, and AI-enabled capabilities to strengthen services business outcomes, while leaving technical solution ownership with the appropriate functions
Skills
- 7+ years of experience in enterprise program management, strategy, business operations, finance, consulting, and/or a related field, including ownership of complex cross-functional initiatives
- Bachelor's degree or equivalent practical experience
- Strong understanding of performance management, financial analysis, ROI assessment, and value realization
- Experience managing large-scale strategic initiatives involving senior executives and multiple stakeholder groups
- Ability to navigate ambiguity, drive alignment, and influence decisions without direct authority
- Familiarity with solutions, services, subscription, managed services, recurring revenue, or platform-based business models
- 7+ years of project/program management, strategy, business operations, finance, and/or consulting experience
- An advanced degree or relevant credentials in program management, finance, strategy, or transformation preferred
Company Overview
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