Note: The job is a remote job and is open to candidates in USA. GitHub is the world’s leading platform for agentic software development. The Senior Product Operations Manager will drive release operations across GitHub's developer AI portfolio and own the strategy for AI-powered operational systems to enhance efficiency across teams.
Responsibilities
- Run the release readiness process across the portfolio, driving the operational rhythms and reviews that keep launches on track
- Drive cross-functional coordination across product, engineering, PMM, and revenue teams, ensuring the right stakeholders are aligned at the right time on launch decisions
- Define and monitor operational health metrics; use release data, customer signals, and stakeholder input to surface risks, inform decisions, and prioritize improvements
- Calibrate communications for your audience, whether that's an engineering status update or an executive-facing readiness report, keeping stakeholders informed with clarity and consistency
- Drive the automation roadmap for the systems that make EPD and GTM teams faster: AI-powered release tracking, intelligent triage, self-service launch tooling, automated stakeholder reporting, and more
- Deeply understand how product and GTM teams work today, identify the highest-value opportunities for automation, and define what to build next
- Maintain and prioritize the backlog for operational automation, working with automation engineers to translate operational insight into shipped solutions
- Define success metrics for the systems you own, measure adoption and impact, and iterate based on what you learn
- Stay deeply fluent in modern AI capabilities (LLMs, agents, copilots, automation platforms) so you can identify where they unlock step-function improvements and where they don't
Skills
- Bachelor's Degree AND 6+ years experience in engineering, design, product management, or product/design operations
- OR 8+ years experience in engineering, design, product management, or product/design operations
- OR equivalent experience
- 3+ years' experience in SaaS or cloud platform product development lifecycle environments
- 3+ years' experience driving cross-functional coordination across product, engineering, marketing, or revenue stakeholders
- Bachelor's Degree AND 10+ years experience in engineering, design, product management, or product/design operations
- OR 8+ years experience in engineering, design, product management, or product/design operations
- OR equivalent experience
- Experience with release management, launch readiness, or go-to-market operations for a multi-product portfolio
- Experience owning a backlog or roadmap and working with engineers to deliver against it
- Fluency with modern AI capabilities: you follow developments in LLMs, agents, and AI-powered automation and can distinguish high-value applications from hype
- Passion for GitHub, developer tools, and the developer ecosystem
Benefits
- Annual bonus
- Stock
- Sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role
- Generous learning and growth opportunities
- Excellent benefits to support you, wherever you are
- Remote-first
Company Overview
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