Note: The job is a remote job and is open to candidates in USA. Scentbird is hiring a Senior Product Manager to own the product strategy and roadmap for Drift, a car and home care subscription company built on Shopify. The role leads a cross-functional team, drives experimentation and customer discovery, manages commercial outcomes, and aligns product work with marketing, retention, operations, and customer experience initiatives.
Responsibilities
- Help define and own the twelve-month product vision, strategy, and roadmap for Drift’s subscription and ecommerce experience, including the key customer problems to solve, the hypotheses to test, and the sequencing that delivers impact
- Own the commercial outcomes of that roadmap across Drift conversion, AOV, subscriber acquisition, and subscriber LTV, with explicit targets and a clear stance on the trade-offs between them
- Set goals, measurement plans, requirements, and acceptance criteria for that roadmap, from discovery through launch and iteration
- Own product-side UX decisions in close partnership with Design, including entry points, flow design, and in-product messaging
- Run a high-velocity experimentation program rather than a series of one-off tests: own test design, define guardrails, protect statistical integrity, and drive decisions from results
- Lead customer discovery, qualitative and quantitative, including interviews, usability testing, surveys, and behavioral analysis, and convert findings into prioritized work
- Turn insight into shipped work, and be equally rigorous about retiring what did not work
- Present strategy, performance, and trade-offs to executive stakeholders on a clear cadence, and be able to back up your priority with data
- Align the Drift roadmap with brand launches, campaigns, promotional calendars, and retention programs across Marketing, Ecommerce, Retention, Operations, and CX
- Own relationships with external partners, agencies, and platform vendors, including holding them to their delivery commitments
- Ensure the experience stays aligned with Drift’s brand standards and elevated storytelling
Skills
- 7+ years of product management experience in subscription, or recurring revenue businesses, with meaningful ownership of commercial outcomes
- Deep, hands-on Shopify experience as a product owner or product manager, including Shopify Plus, with direct exposure to checkout customization, theme architecture, the Shopify Admin GraphQL API, as well as configuration strategies
- Demonstrated experience leading cross-functional teams and driving prioritization across engineering, design, and analytics with clear decision-making and accountability
- Top-tier experimentation experience, statistical literacy, and comfort making trade-offs using both signal and judgment. Experimentation is a core strength at Drift, and we expect that rigor day to day
- Hands-on experience turning data into product action, including defining metrics, interpreting funnel and cohort behavior, and holding a strong point of view on measurement, instrumentation, and attribution
- AI-Augmented Product Management: We don't just “use” AI; it is increasingly integrated into our workflow
- COGS & Margin Awareness: Understand how product interventions such as bundles, gifts-with-purchase, discounts, or skips impact the bottom line and Cost of Goods Sold
- Strong business acumen to size opportunities, articulate risks and trade-offs, and prioritize for impact and learning
- Experience in beauty, fragrance, home fragrance, or luxury brands
- Experience with physical-goods subscription businesses that carry logistics or inventory
Benefits
- Bonus program
- Remote first
- Paid Time Off
- 401k with Company Match
- Medical, Dental, Vision, and Commuter Benefits
- Flexible Spending Accounts, as well as Dependent Care Flexible Spending Accounts
- Complimentary Scentbird Membership
- A fun, creative and energetic work environment
Company Overview