Note: The job is a remote job and is open to candidates in USA. Chainguard is the trusted source for open source software, delivering hardened, secure, and production-ready builds that help organizations build faster, stay compliant, and eliminate risk. The Senior Product Manager, Experience will own product strategy and execution for the Console and public Directory, focusing on onboarding, discovery, subscriptions, cross-product experiences, and developer- and product-led growth. The role will lead cross-functional teams in defining roadmaps and improving customer adoption, engagement, conversion, and expansion.
Responsibilities
- Own the vision and roadmap for Chainguard's Console and public Directory experiences. Identify the highest-impact opportunities to simplify workflows, connect products, and create a cohesive experience as the portfolio grows
- Define how new users discover, evaluate, and get started with Chainguard. Reduce friction across onboarding and time-to-value, and build experiences that help users quickly understand what to do next
- Partner closely with GTM, Growth, Design, and Engineering to build experiences that drive self-service adoption, engagement, and conversion. Develop a deep understanding of the user journey and continuously improve the moments that influence activation, retention, and expansion
- Shape the customer experience for managing subscriptions, plans, access, and other cross-product capabilities. Ensure these workflows are intuitive and scalable as Chainguard's commercial offerings evolve
- Create consistency across products so customers experience Chainguard as one platform rather than a collection of individual tools. Partner with PMs across the organization to identify shared workflows and establish patterns that can scale across products
- Work closely with Engineering, Design, GTM, and other Product leaders to turn customer and business needs into a focused roadmap. Bring clarity to ambiguous problems, drive alignment, and make thoughtful tradeoffs between short-term growth opportunities and long-term platform investments
Skills
- 5+ years of Product Management experience, ideally with developer-facing, SaaS, platform, or enterprise products
- Experience owning user-facing product experiences from strategy through launch and iteration
- Demonstrated success improving onboarding, activation, engagement, conversion, or other product-growth metrics
- Strong product instincts around UX and customer journeys, with the ability to partner deeply with Design
- Experience building cross-product or platform experiences that serve multiple customer segments or product lines
- Experience instrumenting and building user telemetry systems and patterns
- Comfortable using data, customer research, and experimentation to identify friction and prioritize improvements
- Strong cross-functional leadership skills with the ability to align Engineering, Design, GTM, and other stakeholders around a shared roadmap
- Comfortable operating in ambiguity and translating broad growth objectives into clear product priorities
- Experience with developer tools, infrastructure, security, or other highly technical products
- Experience building product-led growth or developer-led growth motions
- Familiarity with subscription management, billing, entitlements, or self-service purchasing experiences
- Experience with B2B products that serve both individual developers and large enterprise customers
- Background building shared design patterns or platform capabilities across a multi-product portfolio
- Experience partnering closely with Sales, Marketing, Growth, or Customer Success on adoption and expansion initiatives
Benefits
- Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.
- Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options.
- We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck.
- ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset.
- 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year.
Company Overview
Company H1B Sponsorship