Note: The job is a remote job and is open to candidates in USA. Infosys is a global leader in next-generation digital services and consulting. The Senior Product Manager will serve as a subject matter expert for US Payments, advising engineering and product teams, conducting market analysis, guiding clients, and shaping product capabilities. The role will define solutions, develop roadmaps, coordinate cross-functional delivery, and support product strategy and implementation.
Responsibilities
- Understand and keep up to date on the North America payment trends and also global trends and advise clients on appropriate transformation strategies
- Guide engineering, product development and product quality teams using US banking practices, payment rules, market insight and implementation experience
- Define solutions for market requirements and client problems by combining domain expertise with product knowledge
- Assess market-standard versus client-specific requirements and provide recommendations
- Prepare and deliver product demonstrations and presentations for prospective clients, existing clients, internal stakeholders and executive management
- Present strategic options, market trends, cost-benefit analyses and recommendations to executive management
- Create high-quality functional and solution documentation, including Functional Requirements Specifications, Business Requirements Documents and System Requirements Specifications
- Translate requirements into epics, features, user stories, use cases and solution designs within an Agile delivery model
- Coordinate across distributed, cross-functional teams and support delivery across time zones. Collaborate with implementation teams, technical architects, engineers and other stakeholders to ensure product solutions meet business objectives
- Develop product roadmaps with stakeholders and drive delivery against market and client priorities
- Participate in organization-level innovation programs that create new products and portfolios for organic and inorganic growth
- Follow Safe Agile Practices and coordination among multiple teams
Skills
- At least 10 years of experience developing or implementing payment products in the US market, either with a software vendor or within a bank transformation program
- Hands-on experience in designing and implementing payment solutions across the full software development lifecycle, from requirements through design, development, testing, deployment and implementation
- Hands-on experience testing payment products for the US market
- Candidate must have worked in at least 2 of the USA specific rails in depth – FedNow, TCHRTP, Fedwire, CHIPS, ACH, SWIFT
- End-to-end knowledge covering payment initiation through messages or user interfaces, orchestration, processing, settlement, exception handling and last-mile network connectivity
- Practical awareness of emerging and alternative payment and settlement models, including stablecoins, tokenized deposits, Visa B2B solutions and Mastercard real-time payment capabilities
- Experience contributing to product strategy and multi-year roadmaps
- 20+ years of overall experience in banking software, or a bank environment
- 10+ years of US payments experience, including successful implementation at one or more banks
- Minimum Business or Engineering Degree required from a reputed university
- Strong knowledge of US payment orchestration, payment processing, message handling, bulk and individual payment processing, settlement, exceptions, relevant regulations and disclosures
- Working knowledge of ISO 20022 and ISO 15022, with field-level implementation expertise in at least two of the following: ACH, SWIFT, Fedwire, CHIPS, FedNow Service or The Clearing House RTP network
- Working knowledge of partner systems and integrations, including channels, fraud, AML, sanctions and compliance systems, and last-mile network connectivity
- Excellent written and verbal communication skills, including experience presenting to stakeholders at multiple organizational levels and to clients
- Strong Agile knowledge is required
- Knowledge on any of the Payment systems in USA Market is desirable
- SAFe experience is preferred
- Knowledge of cloud hyperscalers and delivery models such as PaaS, SaaS and managed services
- Working knowledge of SQL is preferred
- Experience with UNIX, message queues, SOAP APIs and REST APIs is an advantage
- Payments or Agile certifications are an advantage
Benefits
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off
Company Overview
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