Note: The job is a remote job and is open to candidates in USA. Securitas Security Services USA, Inc. provides security services that protect clients' assets, people, and communities. The Senior Product Manager will lead the vision, strategy, roadmap, and execution of MyConnect, a digital experience platform for security officers, partnering with cross-functional teams to improve engagement, communication, adoption, and employee experience.
Responsibilities
- Define and execute the product vision, strategy, and roadmap for MyConnect, ensuring alignment with business priorities, employee needs, and Securitas' broader digital transformation objectives
- Partner with executive leadership and cross-functional stakeholders to identify opportunities, prioritize investments, and deliver measurable customer and business outcomes
- Develop a deep understanding of security officers and frontline operational workflows through customer research, field engagement, analytics, and experimentation to identify opportunities that improve the employee experience
- Lead product discovery and decision-making using customer insights and data to deliver intuitive, high-impact solutions that drive adoption and engagement
- Collaborate closely with Engineering, Design, Operations, and other business partners to deliver products from concept through launch, define success metrics, and continuously optimize performance
- Champion modern product management practices while leveraging AI and emerging technologies to improve digital experiences, operational efficiency, and business results
Skills
- Bachelor's degree or equivalent experience
- 7+ years of product management experience
- Experience leading cross-functional teams through the full product lifecycle
- Strong strategic thinking combined with hands-on execution
- Excellent communication and stakeholder management skills
- Experience using customer research, analytics, and experimentation to inform product decisions
- Experience partnering closely with software engineering and UX teams
- Demonstrated ability to influence stakeholders and drive alignment across diverse teams
- Experience leveraging AI tools in everyday work and incorporating AI or other emerging technologies into product strategies
- Experience building and scaling mobile applications
- UX experience, training, or a strong understanding of user-centered design principles
- Experience working within startup, consulting, and medium-to-large enterprise environments
- Global product management experience
- Experience supporting workforce management, field service, operations, logistics, or frontline workforce technology platforms
- Experience leading AI-enabled products or digital transformation initiatives
- Experience scaling enterprise software platforms serving large, distributed user populations
Benefits
- Retirement plan
- Employer-provided medical and dental coverage
- Company-paid life insurance
- Voluntary life and disability insurance
- Employee assistance plan
- Securitas Saves discount program
- Paid holidays
- Paid time away from work
- For some populations, availability of accessing earned wages on a daily basis prior to payday; restrictions and fees may apply
Company Overview
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