Note: The job is a remote job and is open to candidates in USA. Samsara is the pioneer of the Connected Operations™ Cloud, helping organizations harness IoT data to improve operations. They are seeking a Senior Product Manager to own the installation experience of their devices, ensuring efficiency and correctness during the setup process.
Responsibilities
- Own the three-year vision for device installation and provisioning, defining how Samsara hardware comes online as the platform expands across new products, device types, and geographies
- Own install correctness. Set the target, instrument the funnel so every outcome is attributable, and move the number quarter over quarter
- Own the guided install and verification flow in the Samsara Fleet app, for professional installers and for customers who install hardware themselves
- Build the intelligence that verifies an install is correct, checking camera aim, wiring, and signal quality while the installer is still standing at the vehicle
- Give operations leaders a live view of fleet readiness: what is installed, what is verified, and what is producing data
- Ride along on installs and run sessions in customer yards, then turn what you observe into roadmap that shapes hardware, firmware, and software decisions
- Champion, role model, and embed Samsara's cultural principles as we scale globally
Skills
- 7+ years of product management experience shipping products used by external customers
- A record of owning a business or product metric and changing its trajectory, with a before and after you can walk us through
- Experience building something from zero to one without a spec, a defined customer, or a playbook
- Technical depth sufficient for engineers to treat you as a peer: a degree in Computer Science or Engineering, prior experience as an engineer, or demonstrated fluency in system architecture trade-offs
- Proven ability to operate at both altitudes, setting multi-year direction and reviewing the details of a screen flow in the same week
- Executive-level communication and presence, comfortable presenting and defending strategy to the CEO, CPO, and customers
- Based in a North American time zone. We will consider strong candidates in Europe
- Experience building mobile products for people who work with their hands, in loud, time-pressured, or offline conditions
- A habit of primary research, with specific examples of what watching a customer taught you that a dashboard could not
- Prior work on products where software and hardware depend on each other
- Experience instrumenting a funnel and running experiments against it
Benefits
- Remote position open to candidates residing in the US
- Eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions
- Flexible, employee-led remote model
- Professional development stipend
- Comprehensive health and parental leave plans
- Support remote work where it aligns with our operational requirements
- Offices are open for those who prefer to work in-person
Company Overview