Note: The job is a remote job and is open to candidates in USA. GitHub is a leading AI-powered developer platform used by developers and organizations worldwide to build, scale, and secure software. The Senior Product Manager will lead the product strategy and roadmap for fraud and abuse prevention across account creation, billing, and payment systems, partnering cross-functionally to reduce risk while preserving a low-friction customer experience.
Responsibilities
- Own the product strategy and roadmap for abuse prevention capabilities in the commerce domain, aligning outcomes to business, customer, and platform goals
- Lead product initiatives for fraud prevention across account creation and the billing layers, including reducing malicious account signups and strengthening abuse lifecycle controls
- Evaluate and improve tooling for payment fraud prevention
- Partner with engineering, data, and sales to design, launch, and iterate risk prevention systems using measurable success criteria and controlled experiments
- Establish and monitor product KPIs for risk reduction, customer friction, and operational reliability
- Drive cross-functional execution across Finance, Legal, Sales, Support, and Go-to-Market teams to ensure policy, operational, and customer impacts are accounted for in product decisions
- Continuously adapt controls to evolving abuse patterns and attack vectors across the billing and account creation surfaces
- Translate and communicate complex risk and technical tradeoff decisions into clear prioritized requirements for stakeholders at multiple organizational levels
Skills
- 5+ years' experience in product/service/project/program management, software development, product design, or related field
- OR bachelor's degree in related field AND 3+ years' experience in product/service/project/program management, software development, product design, or related field
- OR equivalent experience
- 3+ years experience owning payment platforms, fraud, trust and safety, or related integrity-focused product areas in a software or digital platform environment
- 2+ years experience defining product metrics and running data-informed experimentation to improve risk and customer outcomes
- 2+ years of Experience collaborating across organizational boundaries to deliver projects that involve complex technical problems
- Experience with payments, billing systems, subscription lifecycle management, and chargeback/dispute workflows
- Experience balancing customer-experience metrics with operational-efficiency targets at scale
- Experience building scalable risk evaluation and fraud control tools
- Experience partnering with policy, legal, and compliance teams to operationalize risk controls
- Experience using AI for productivity gains and faster release cycles
- Passion for GitHub, developers, and building secure, trustworthy platform experiences
Benefits
- Annual bonus
- Stock
- Sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role
- Remote-first work arrangement
- Generous learning and growth opportunities
- Excellent benefits to support you
Company Overview
Company H1B Sponsorship