Note: The job is a remote job and is open to candidates in USA. Global Payments Inc. provides payment technology and software solutions that enable buyers and sellers to move money through credit, debit, prepaid, and merchant services. The Senior Product Manager will lead product development and launch processes, manage product roadmaps and backlogs, define market positioning and pricing strategies, and collaborate with cross-functional teams, customers, analysts, and vendors to deliver product initiatives.
Responsibilities
- Manages the process from product development to product launch, ensuring execution is in line with project plan, for small or moderately complex new product initiatives or existing product initiatives. In cases in which the product has a distinct PNL, the product manager has responsibility for managing a product's PNL to ensure profitability for product initiatives
- Owns, manages, and communicates a product roadmap, including collaborating with industry analysts to form competitive analysis, and with delivery, sales, and relationship management teams to determine prioritization, development, and ongoing costs of delivery, and market positioning. Manages the details of the product backlog and ensures continual enhancements to existing products
- Develops the "go to market packaging" for existing products or smaller product initiatives and supports the "go to market" strategy on the new or more complex product initiatives. Collaborates with product marketing to develop product marketing strategies based on established product objectives, costs, and value proposition. Reviews research with product marketing to quantify value proposition for inputs to pricing analysis and marketing collateral. Defines pricing strategies for new and existing products considering competitive pricing models, target customer segment base, internal costs, value proposition metrics (e.g., savings to clients, process costs, etc.), and market acceptance and adoption rates. Participates in defining alternative models complete with benefits and presents final pricing recommendations to executive management for adoption
- Collaborates with company business leaders, industry analysts, sales, IT, legal, strategic marketing and relationship management teams to define product goals, objectives, market positioning, and pricing strategies. Complies with established methodology for managing product strategy
- Follows a structured, repeatable process for collecting and analyzing market research, to include industry publications, analyst research, experiential research, client surveys, etc. Supports the strategic planning approach for summarizing and communicating the results of aggregate research
- Participates in product concept and requirements workshops with clients and internal development teams in pursuit of product requirements, objectives, and architecture decisions. Documents of workshop results in a format suitable for consumption by all audiences, including interactive review and feedback from clients and internal parties
- Supports the collaboration with product delivery and technology architecture to validate detailed design, particularly to ensure that product objectives and key requirements are met and aligned with the market needs and the business unit strategy. Completes required documentation and provides design direction, testing support, and general assistance to delivery team, as needed, during the execution phase of product development consisting of moderate complexities and scopes
Skills
- Relevant Experience or Degree in: Business or Computer Science; Combination of relevant training and/ or experience in lieu of degree
- Minimum of six years relevant experience
- Experience in similar business product services and/or external customer/market experience
- Experience in a software development environment or in a professional services role
- Direct experience with software development, testing, and/or business analysis
- Experience with Agile software products and delivery methodology
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement programs
- Charitable gift matching
Company Overview